Nurse Navigator, Home Hospital
Newton, MA - USA
Job Summary
Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Mass General Brighams Home Hospital program is transforming hospital-level care is delivered by providing safe high-quality clinical care in the comfort of patients homes. As we continue expanding this innovative model to care for patients along a continuum of services the Home Hospital Nurse Navigator plays a vital role in assessing and educating eligible patients and facilitating safe and timely transfers from our Emergency Departments and inpatient units.
Position Summary
The Home Hospital Nurse Navigator serves as the first point of contact for patients and families transitioning into the Home Hospital program. This role is responsible for assessing identifying and educating eligible patients completing clinical and safety screenings and coordinating the transfer process in collaboration with the Home Hospital Admitting Provider Case Management Administrative Coordinators and unit-based care teams.
Navigators are the face of the Home Hospital programproviding education addressing questions from patients families and the hospital staff and ensuring a smooth introduction to this rapidly growing model of care. Nurses in this role value the autonomy collaboration and meaningful patient impact offered by this position.
This is a full-time 36-hour position (7:00am7:30pm hours subject to change).
We use a self-scheduling model created typically six weeks in advance and we follow an every-third-weekend rotation and holiday rotation.
This position supports patients across the South/West Region which includes
Newton-Wellesley Hospital
Brigham and Womens Hospital
Brigham and Womens Faulkner Hospital
Job Summary
Key Duties & Responsibilities:Identify eligible patients through participation in ED and inpatient huddles rounds and independent rounding.
Gather and interpret clinical information to assess Home Hospital eligibility and safety.
Collaborate with the Home Hospital Admitting Provider to confirm appropriateness for transfer.
Coordinate with Case Management the Field Care Team Administrative Coordinators and inpatient teams to support patient flow and timely transfers.
Obtain informed consent and provide clear education about the Home Hospital program to patients families and hospital staff.
Maintain real-time knowledge of Home Hospital capacity capabilities and care pathways.
Serve as a clinical and program resource for hospital teams unfamiliar with Home Hospital services.
Demonstrate strong communication professionalism and patient-centered care.
Qualifications
- Current Massachusetts RN licensure required.
- Minimum 3 years of Emergency Department Home Hospital or inpatient acute care experience required.
Additional Job Details (if applicable)
- BSN is preferred.
- Strong interpersonal organizational and ability to prioritize effectively
- Comfortable working independently and collaboratively in a fast-paced hospital environment.
- Ability to navigate multiple electronic communication platforms simultaneously.
- Demonstrated critical thinking and sound clinical judgment.
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$72217.06 - $144747.20/AnnualGrade
HCBRN125EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance make hiring decisions identify development needs mobilize employees across our system and establish a strong talent pipeline.
Required Experience:
IC
About Company
Patients at Mass General have access to a vast network of physicians, nearly all of whom are Harvard Medical School faculty and many of whom are leaders within their fields.