Bistro Attendant

Marriott Hotels Resorts

Job Location:

Orlando, FL - USA

Monthly Salary: $ 15 - 16

Posted on: 5 days ago

Vacancies: 1 Vacancy

Job Summary

Description

Additional Information: This hotel is owned and operated by an independent franchisee Turnberry. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices including hiring firing discipline staffing compensation benefits and all other terms and conditions of employment. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International Inc.

The Bistro Attendant is responsible of preparing food and beverage orders serving meals and beverages to patrons as regulated by State and Federal age requirements following recipes brand and Food Safety Standards.

RESPONSIBILITIES:

Presents menu answers question and takes order for food and beverage utilizing suggestive selling techniques and following brand steps of service check with guest regularly to ensure satisfaction and perform guest service recovery when needed.

Computes bill in MICROS presents accurate check to guest process payment tracks sales receipts count bank at the beginning and end of shift complete designated reports resolve any discrepancies drop off receipts and secure bank.

Ensures tips are reported properly for tax processing

Maintains counter and bar areas tidy and clean and stocks counter and bar at the end of each shift

Inventories food supplies and equipment weekly. Request supplies as needed.

Receives dates and examines foodstuffs and supplies to ensure quality and quantity meet established standards and specifications.

Ensure complete knowledge of tables seating room capacity hours of operation proper table set-up.

Ensure complete knowledge of Bistro food and hot beverage standards preparation method/time ingredients and quality standards of taste according to recipe espresso machine and other kitchen equipment.

Ensure complete knowledge of all liquor brands beer wine selections recipes and garnishments per Bistro Standards

Ensure knowledge of the particular characteristics and description of every wine/champagne by the glass and major wines on the wine list.

Setup breakdown clean and sanitize all Front and Back of the House to include clearing cleaning tables counter-tops silverware dinnerware sweeping vacuuming removing/dispose of garbage.

Cleaning service and breakdown of meeting rooms including food & beverage setup according to Banquet Event Orders

Serve food courses and hot and cold beverages to guests.

Perform additional duties and projects as assigned.

Always maintains professionalism demonstrating courtesy and respect to guests and co-workers

Ability to learn and interpret such as safety rules operating and maintenance instructions and procedure manuals

Ability to constantly communicate effectively with guests and co-workers with high level of patience diplomacy and tact; respond to guest requests

The person in this position often needs to move about the counter the dining and the kitchen areas and regularly traverse between the restaurant and other areas of the hotel.

Occasionally ascend/descend stairs and step ladders to reach high places including shelves.

Occasionally positions self to inspect and clean under the counter bar and coffee maker equipment dishwasher and dining tables.

Seldom manipulates kitchen equipment including but not limited to knives pots and pans glasses and other tools.

Regularly operates a touchscreen keyboard credit card readers cash register and receipt printer.

401(k) matching Dental insurance Employee assistance program Employee discount Flexible schedule Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance.

The hourly pay range for this position is $15.50 to $16.25.

This company is an equal opportunity employer.

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DescriptionAdditional Information: This hotel is owned and operated by an independent franchisee Turnberry. The franchisee is a separate company and a separate employer from Marriott International Inc. The franchisee solely controls all aspects of the hotels employment policies and practices includi...