Lab Supervisor-Certified Lab Technician, 40hr, Evening
Worcester, MA - USA
Job Summary
Are you an internal caregiver student or contingent worker/agency worker at UMass Memorial Health CLICK HERE to apply through your Workday account.
Exemption Status:
ExemptHiring Range:
$79164.80 - $142480.00Please note that the final offer may vary within this range based on a candidates experience skills qualifications and internal equity considerations.
Schedule Details:
Monday through Friday On Call - Required Weekends (Saturday and Sunday)Scheduled Hours:
3pm-11:30pmShift:
2 - Evening Shift 8 Hours (United States of America)Hours:
40Cost Center:
10020 - 3216 Core HemThis position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.
Everyone Is a Caregiver
At UMass Memorial Health everyone is a caregiver regardless of their title or responsibilities. Exceptional patient care academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts and a place where we can help you build the career you deserve. We are more than 20000 employees working together as one health system in a relentless pursuit of healing for our patients community and each other. And everyone in their own unique way plays an important part every day.
Responsible for day-to-day supervision of staff laboratory testing and workflow in the laboratory section as assigned. Ensures laboratory results are produced in accordance with established laboratory procedures. Coordinates communication of technical and result issues to lab management and operations leadership. Provides advanced technical support for staff and is an active participant in quality assurance management in the laboratory.Major Responsibilities:
- Oversight of laboratory staff: makes recommendations on employee hires transfers promotions salary changes discipline terminations and similar actions. Resolves grievances and other personnel problems within position responsibilities.
- Completes documentation of competency: signs off on new employees probationary period and annual staff competencies as required by CAP.
- Coordinates scheduling staffing and emergent coverage needs for all campus laboratory locations.
- Is an active participant in the management team facilitating the implementation and communication of the departmental goals.
- Make recommendations for capital purchases staff and /or process changes to be included in the budget consideration process. Ensures day-to-day decisions are consistent with the laboratorys financial goals and objectives.
- Writes edits and organizes new and existing procedures. Takes an active role in the procedure review process to ensure they remain consistent with laboratory practices.
- Ensures compliance with all laboratory quality and safety policies.
- Ensures all periodic instrument maintenance is performed. Serves as a laboratory resource for advanced instrument repair/troubleshooting.
- Provides guidance and appropriate follow-through to other staff members for complex or unusual test results.
- Facilitates completion of validation studies for new equipment/assays. Develop staff training plans for new equipment and assays.
- Ensures all proficiency testing is performed according to established laboratory and CAP procedures. Reviews all CAP proficiency results and leads investigations into CAP PT exceptions.
Standard Supervisor Level Responsibilities:
- Supervises assigned personnel including performance evaluations scheduling orientation and training.
- Makes recommendations on employee hires transfers promotions salary changes discipline terminations and similar actions. Resolves grievances and other personnel problems within position responsibilities.
- Coordinates the assignment of tasks and helps resolve technical and operational problems. Evaluates the impact of solutions to ensure goals are achieved.
- Provides effective direction guidance and leadership over the staff for effective teamwork and motivation and fosters the effective integration of efforts with system-wide initiatives.
- Encourages and supports diverse views and approaches demonstrates Standards of Respect and contributes to creating and maintaining an environment of professionalism respect tolerance civility and acceptance toward all employees patients and visitors.
- Integrates diversity into departmental objectives such as hiring promotions training vendor selections etc.
- Participates in performance improvement initiatives and demonstrates the use of quality improvement in daily operations.
- Ensures compliance with regulatory agencies such as Joint Commission DPH etc. Develops and maintains procedures necessary to meet regulatory requirements.
- Ensures that department complies with hospital established policies quality assurance programs safety and infection control policies and procedures.
- Ensures adequate equipment and supplies for department.
- Develops and maintains established departmental policies procedures and objectives.
- Ensures compliance to all health and safety regulations and requirements.
- Performs similar or related duties as required or directed.
Position Qualifications:
License/Certification/Education:
Required:
- Bachelors degree of science from an accredited college/university with a major in Clinical Laboratory Science or Medical Technology or Biological Science or chemistry or Bachelors degree with Major with a combination of 30 semester hours in biology and chemistry and math or Official evaluation report for non-US college/university transcript.
- National certification as a generalist Medical Laboratory Technologist/Scientist categorical in the specialty of the operation or Specialist: Examples: ASCP Technologist/Scientist Certification: Blood Bank (BB) Chemistry (C) Cytogenetics (CG) Cytologist (CT) Hematology (H) Histotechnologist (HLT) Microbiology (M) Molecular Biology (MB) Medical Laboratory Scientist (MLS).ASCP Specialist Certification: Blood Bank (SBB) Chemistry (SC) Cytology (SCT) Cytometry (SCYM) Hematology (SH) Microbiology (SM) Molecular Biology (SMB).ASCP Technician: Phlebotomy Technician (PBT) Histotechnician (HT) ABHI Specialist Certification: CHT (ABHI) or CHS(ABHI).
- Must qualify as high complexity testing personnel under CLIA regulations where required.
Experience/Skill:
Required:
- 5 years clinical or anatomic laboratory experience.
- 1 year of experience in a clinical or anatomic leadership role.
- Knowledge of evaluation methodologies data analysis i.e. statistics QC/proficiency testing and analytic root cause analysis.
- Must possess the interpersonal and communication skills (both oral and written) needed to provide effective participative leadership and for successful communication with all levels of staff.
- Demonstrated proficiency with Microsoft products.
Preferred:
- Experience with regulatory compliance processes such as CAP and Joint Commission regulatory processes.
- Demonstrated proficiency with laboratory information systems.
UMass Memorial Medical Center lab supervisor- second shift all campus locations. Provides cross campus coverage and is willing to travel between affiliated locations based on operational need. Supports off shift weekend holiday and on call coverage as required to maintain continuous operational coverage of areas as assigned. Provides flexibility in scheduled work hours and assignments to meet departmental operational and patient care needs to support workload meeting coverage and staffing demands. Functions as essential employee reporting to work during inclement weather or emergency events in accordance with policies and procedures.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status.
Were striving to make respect a part of everything we do at UMass Memorial Health for our patients our community and each other. Our six Standards of Respect are: Acknowledge Listen Communicate Be Responsive Be a Team Player and Be Kind. If you share these Standards of Respect we hope you will join our team and help us make respect our standard for everyone every day.
As an equal opportunity and affirmative action employer UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race color religion gender sexual orientation national origin age disability gender identity and expression protected veteran status or other status protected by law.
If you are unable to submit an application because of incompatible assistive technology or a disability please contact us at We will make every effort to respond to your request for disability assistance as soon as possible.
Required Experience:
Manager
About Company
UMass Memorial Health is the largest health care system in Central Massachusetts offering the region’s most sophisticated medical technology & support services.