Senior Life Coach- Female

For Water Street Mission to fulfill its mission and purpose it is critical for all staff to participate in the development and maintenance of a healthy Christian Community. By living out our faith with one another and creating a space where our guests are invited to experience that community with us we participate in lives being restored. Even as some positions have minimal direct contact with guests each staff member has an essential role in forming and maintaining Christian community. The love of Christ evidenced in our Water Street community is the real impetus for change with our guests.

Job Summary: A Senior Life Coach will coach an assigned caseload of Residential guests towards sustainable restoration providing support accountability and empowerment for guests to reach their self-identified goals. A Senior Life Coach works with guests from a strengths-based person-centered and trauma-informed perspective. A Senior Life Coach will provide peer leadership for Life Coaches and Life Coach Assistants with the support and encouragement of Residential Life Leaders.

This position involves leading faith-based programs and services tailored specifically for women and children in our community. Due to the faith-based requirements of the role and the need for a female staff who will be working closely with women and families this position qualifies as a bona fide occupational qualification (BFOQ) under applicable law.

Core Life Coach team functions:

• Uphold WSMs mission
• Offer radical hospitality
• Practice presence ministry
• Build safe relationships
• Provide accountability and empower guests
• Connect guests to internal WSM resource teams
• Ensure campus safety

FLSA: Non-Exempt Full-Time. Weekends evenings and holidays required. Essential personnel.

All Water Street Mission staff must be:

• Willing to sign the Water Street Ministries Statement of Faith

• A current and active member and/or regular attendee of a local church.

• Able to fully support the Water Street Missions core values and ministry philosophy.

Essential Functions:

Culture and Values

• Share the Good News of Jesus Christ in words and actions with people we serve communicating hope and dignity.

• Walk alongside fellow WSM staff in Christian community as we journey toward maturity.

• Encourage restoration in the lives of coworkers and guests recognizing we are each restored by God to become restorers.

• Work in full coordination with other WSM staff at all times to identify report and respond appropriately to any potential threats to the safety and wellbeing of guests.

• Embody encourage and cultivate WSM culture purpose mission and values in words and actions.

Role Specific Responsibilities:

• Work every fourth weekend.

• Work one evening a week (1:00-9:30pm).

• Work holidays as assigned in the staff rotation.

• Be present in and oversee assigned areas of campus as directed by supervisor.

• Meet weekly or biweekly with assigned Residential guests on caseload for individual Life Coach sessions to support guests individualized strengths-based plans and goals providing accountability and encouragement.

• Initiate and/or attend WSM internal support team meetings and represent the Life Coach perspective.

• Prepare and submit up-to-date status reports on guest progress.

• Lead/facilitate guest groups.

• Provide peer support and coaching to Life Coaches when Life Coaches are assigned a temporary guest caseload.

• Oversee new guests moving in orientation to and guests moving out of the Residential Program.

• Oversee and support Residential Dorm Monitors.

• Cover as a lead Life Coach when Residential Life Leaders are not on campus.

• Lead crisis management/de-escalation of incidents on campus as needed.

• Meet with shelter guests for Residential Application meetings as needed.

• Attend all required meetings and training.

• Maintain accurate guest information including reporting and data management and communicate with other shifts as necessary.

• Maintain thorough and up-to-date knowledge of all WSM philosophies policies and procedures.

• Perform all other duties as assigned.

Qualifications:

Minimum of 2 years of experience in human services with preference given to candidates with demonstrated experience in the areas of homelessness behavioral health substance abuse or trauma-informed care required. Associates degree or higher (or degree in progress) preferred although candidates with a relevant combination of education and experience will be considered. Competency in Microsoft Office products and ability to use or learn a case management software system is required. Strong communication and interpersonal skills are essential. Bilingual (English-Spanish) strongly preferred.

Reports To: Director Women and Families

Key Internal Relationships: Residential Life (Social Services Life Coaches) Water Street Health Services Community Resources (Pastoral Ministries Career and Financial Services Guest Education Outreach Ministries).

Physical Demands:

Occasionally 1%-33%; Frequently 34%-66%; Continuously 67%-100%

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Stand walk or sit Continuously

• Use of fine motor skills Continuously

• Sitting for extended periods of time using computer Continuously

• Bend squat kneel and reach Frequently

• Lift and/or move up to 50 pounds Frequently

• Weekend and evening availability Frequently

Christian Life:

Water Street Mission is a privately funded 501(c) 3 non-profit evangelical Christian ministry. Our designated purpose is religious and we are a Christ-centered ministry that is dedicated to sharing the Gospel and helping the homeless and impoverished. We consider every position to be essential in the fulfillment of our ministry and purpose statement. As such each employee must have a relationship with Jesus Christ as their personal Savior and Lord. All employees must:

• Be able and willing to share the Gospel and participate in the ministry activities of Water Street Mission.

• Subscribe to the Water Street Mission Statement of Faith and Qualifications of Employment upon hire and continuously while employed.

• Adhere to the Water Street Mission Employee Handbook.