Manager, Physical Security Systems

Reporting to the Director Global Security Systems this roleleadsthearchitecture engineering implementation and lifecycle management of enterprise physical security platforms within a complex networked environment. The Manager acts as the primary technical lead responsible for executing the global security systems strategy as defined by the Director ensuring solutions are scalable resilient and aligned with enterprise technology and security standards.

This position serves as a key advisor to the Director on system architecture integration and performance translating Director-defined strategy into technical roadmaps and implementation plans. The role drives the technical execution of access control video management systems (VMS) intrusion detection PSIM/GSOC platforms and GIS-enabled tools with an emphasis on interoperability high availability and secure system design.

The Manager partners closely with IT Cybersecurity Network Engineering Corporate Security Facilities and vendors to deliver integrated enterprise-grade solutions andacts as the primary escalation point for complex technical issues and delivery challenges escalating strategic or enterprise-impacting matters to the Director.

Responsibilities

• Design and evolve system architectures for physical security platforms including high availability redundancy failover and disaster recovery.
• Define integration patterns across systems using APIs event-driven workflows and middleware.
• Ensure alignment with enterprise infrastructure including IP addressing network segmentationfirewallpolicies and secure communications.
• Drive standardization of system configurations deployment models and technical frameworks.
• Lead end-to-end delivery of security technology initiatives including requirements solution design engineering deployment testing and operational handoff.
• Translate strategic direction into executable technical plans ensuring alignment with architectural standards and businessobjectives.
• Own technical scope and delivery outcomes within Director-defined priorities and constraints ensuring solutions meet performance scalability and reliability expectations.
• Oversee system commissioning validation and optimization.
• Support RFPs with detailed technical requirements and solution evaluations.
• Administer andoptimizeenterprise platforms (access control VMS/CCTV intrusion detection PSIM visitor management).
• Perform advanced troubleshooting root-cause analysis and system tuning across distributed environments.
• Implement structured patching upgrades and lifecycle management aligned with change control processes.
• Drive system uptime and performance through monitoring automation and proactive maintenance.
• Enhance GSOC capabilities throughintegrations workflow automation and real-time data visibility.
• Support platform expansion system upgrades and performance improvements.
• Enable operational efficiency through improved data flow dashboards and system interoperability.
• Ensure systems are deployed andmaintainedin accordance withsecurity standards including access controls encryption and secure configurations.
• Partner on vulnerability remediation and risk mitigation efforts.
• Support audits compliance reviews and documentation requirements.
• Coordinate with integrators contractors and internal teams to deliver consistent high-quality technical solutions.
• Oversee vendor execution against defined technical standards and performance expectations.
• Support a Sony First approachleveraginginternal capabilities and strategic partnerships.
• Maintain system architecture diagrams configurations SOPs and technical documentation.
• Contribute to standards best practices and governance processes.
• Directly supervisesa smalltechnical staff (e.g. Service Technician Systems Analyst) and oversees vendor/contractor delivery for assigned projects.
• Escalates performance hiring and disciplinary decisions to the Director asrequired.
• Escalates enterprise-impacting technical decisions vendor performance issues andscopechanges exceeding approved thresholds to the Director.

Qualifications

• Bachelors degree in Information Technology Engineering or related field (or equivalent experience).
• 5 years of experiencesupporting andengineering enterprise security or infrastructure systems.
• Experience delivering integrated large-scale technology solutions in complex environments.
• Hands-onexpertiseimplementing and supporting access control video surveillance intrusion detection and GSOC/PSIM platforms (e.g. Lenel OnGuard Genetec Milestone Bosch CCURE).
• Strong understanding of networking fundamentals (TCP/IP DNS DHCP) system architecture and distributed systems.
• Experience with system integrations APIs and data exchange between platforms.
• Familiarity with server environments virtualization and storage concepts.
• Working knowledge of secure system design and segmentation principles.

Preferred Qualifications

• Certifications such as Security CCNA or similar are a plus.
• Experiencewith GIS platforms (ArcGIS/Esri) preferred.
• Familiarity with generative AI tools such as ChatGPT for Work to support operational workflows and documentation (preferred).
• Exposure toautomation scripting or workflow optimization tools.
• Manages project-level M&R andCapExexpenditures within Director-approved budgets.
• May authorize purchases only within delegated approval thresholds.
• Does not hold enterprise budget authority or final financial approval rights.