Shop Tech to Service Advisor — Career-Track Growth Role
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Job Location:
Olympia, WA - USA
Hourly Salary:
$ 18 - 23
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Benefits:
- Monthly team lunch
- Vehicle repair discount
- Pay for online training modules
- Bonus based on performance
- Competitive salary
- Employee discounts
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
Skills can be learned. Were hiring for what cant be taught a good person who genuinely wants to help stays coachable and gets better every day. If you served in the military we especially want to hear from you. That discipline attention to detail and professionalism doesnt go unnoticed here.
Were looking for one person not a grease monkey not a suit behind the counter but someone who can do both over time. If youre good with people take pride in your work want to understand how vehicles work and are looking for a real career path in the automotive industry this role was built for you.
Were looking for one person not a grease monkey not a suit behind the counter but someone who can do both over time. If youre good with people take pride in your work want to understand how vehicles work and are looking for a real career path in the automotive industry this role was built for you.
Midas Olympia is a locally owned shop focused on building trust delivering a great customer experience and growing as a full-service repair destination. Were investing in our team our process and our reputation and we need someone who wants to grow with us.
Why This Role Is Different
Most shops hire technicians. Most shops hire service writers. This role is designed to develop someone across both. Youll start by learning the shop maintenance inspections workflow and over time youll cross-train into the front counter learning how to guide customers communicate vehicle needs clearly and help turn inspections into approvals and repeat business.
This is not a temp position. Its not a lube-tech dead end. Its a structured growth path into one of the most valuable roles in any auto service operation: a Service Advisor who understands whats actually happening on the lift.
What Youll Do
SHOP SIDE WHERE YOULL START
Perform oil changes fluid services tire rotations and basic maintenance
Inspect vehicles and document findings accurately and thoroughly
Support digital vehicle inspections photos notes condition ratings
Install batteries bulbs filters belts and hoses
Help maintain a clean organized and professional shop environment
Learn shop workflow repair order basics and technician communication
CUSTOMER SIDE WHERE YOULL GROW
Greet customers and help create a strong first impression
Learn to communicate inspection findings in plain honest language
Assist with estimates scheduling customer updates and follow-up
Help explain vehicle needs in a way that builds trust not pressure
Support recommendations that lead to approved work and repeat visits
Learn the complete repair order and service advisor workflow
What Were Looking For
Automotive experience is helpful. The right attitude communication skills and work ethic matter more.
Youre a people person comfortable talking to customers easy to trust good at listening
You communicate clearly and confidently without being pushy or scripted
You have some sales or customer service experience and know how to guide a decision
Youre coachable you take feedback apply it and dont make excuses
You move with urgency and follow through on what you say youll do
You have mechanical interest or basic automotive aptitude
Youre dependable the team can count on you to show up and give full effort
You want a career not just a paycheck
Youre professional and take pride in representing the shop well
Preferred Background
Were open to candidates from a variety of backgrounds. If you have a strong work ethic and strong people skills we want to hear from you.
Military veterans are strongly encouraged to apply.
The discipline reliability teamwork and service mindset that come from military service are exactly what were looking for in this role.
Other backgrounds that translate well:
Tire/lube technicians looking to move forward in their career
Parts store employees with strong customer interaction skills
Dealership express techs porters or lot attendants
Retail or hospitality employees with sales ability and a genuine interest in vehicles and helping people.
Healthcare workers that are good with people and difficult situations that have sales skills.
Healthcare workers that are good with people and difficult situations that have sales skills.
Anyone who has worked in a fast-paced customer-facing environment and wants to build something real.
Success in This Role Your First 90 Days
Heres what doing this job well actually looks like:
Youve learned our maintenance and inspection process and are completing services accurately and on time
Youre documenting vehicle condition clearly and customers can understand what you found
Youre communicating cleanly with technicians and helping the shop move faster not slower
Customers leave with a positive impression and come back
Youve started cross-training at the front counter and are learning how to walk through a repair order
Youre identifying service opportunities through inspections and communicating them professionally
Youve helped contribute to at least a few Google reviews from happy customers who felt taken care of.
Your Growth Path
This position is designed as a stepping stone not a holding pattern. As you develop your shop knowledge and build customer trust youll cross-train into service writer duties with increasing responsibility. The goal is to develop you into a confident effective Service Advisor who understands whats happening on the lift because youve worked there.
Service Advisors who know the shop are rare and valuable. We want to build one from the ground up and we want it to be you.
Why Join Midas Olympia
Locally owned and operated your work matters here and youll be known by name
Were growing investing in the shop and building a team thats in it for the long haul
Real career development not empty promises well put your growth path in writing
Youll work with a team that takes quality seriously and holds each other accountable
Backed by the Midas brand national reputation lifetime guarantee on qualifying services financing options
Competitive pay commensurate with experience with clear milestones for advancement
A shop culture that values professionalism communication and doing right by the customer
Compensation: $18.00 - $23.00 per hour
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
About Company
Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.
