Principal System Engineer Converged Charging Systems (SRE-CCS)

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T you wont just imagine the future-youll create it.

Principal System Engineer - Converged Charging Systems (SRE-CCS)

NOTE: For this role you must have current Amdocs experience in Converged Charging Systems (CCS) . The selected candidate will have experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our Converged Charging Systems (CCS) and One Mediation apps.

Additionally we need new evolving Generative AI and Workflow Automation skillsets to drive operational efficiency and scalability.

We are seeking a highly skilled and experienced Principal Software Release Engineer (SRE) with extensive knowledge in Release Management and DevOps. The ideal candidate should possess the ability to work effectively with organizational leaders effectively communicating status updates on programs and projects. Experience with tools such as Python scripting Jira iTrack & Confluence are required. Experience in SharePoint PowerPoint Wiki and the ability to create Power BI dashboards is highly desirable.

What Youll Do:

• Design build and maintain CI/CD pipelines using Jenkins Azure DevOps and Git workflows to automate build test and deployment.
• Coordinate and execute release activities managing dependencies risks and schedules across teams.
• Troubleshoot deployment issues perform root cause analysis and facilitate fixes to ensure reliable releases.
• Maintain release documentation manage processes and continuously recommend improvements.

Key Qualifications / Experience Required:

MUST HAVE: For this role you must have current Amdocs experience. Individual must possess the experience & skills that includes a hybrid of traditional T2/SRE operations technical skills to support our Converged Charging Systems (CCS) and One Mediation apps and new evolving Generative AI and Workflow Automation skillsets needed to drive operational efficiency and scalability.

DevOps Experience

• Demonstrated hands-on experience with DevOps practices tools and workflows (such as CI/CD pipelines infrastructure as code automated testing monitoring and deployment).
• Proficiency with tools like Jenkins Azure DevOps GitLab CI/CD GitHub Actions or similar platforms.
• Experience managing and optimizing deployment pipelines for cloud and on-premises environments.
• Solid understanding of release orchestration version control systems (e.g. Git) and branching strategies.

Automation Skills

• Strong background in automating manual processes and workflows using scripting languages or automation frameworks (e.g. PowerShell Bash Python Ansible Terraform etc.).
• Ability to design implement and maintain automation solutions for build release and environment management.
• Proven experience in reducing manual intervention and improving reliability through automation.
  

Artificial Intelligence (AI) Experience

• Practical experience applying AI tools or platforms to streamline optimize or enhance DevOps release management or operational workflows (excluding machine learning).
• Hands-on experience integrating AI-driven solutions (such as chatbots intelligent assistants predictive analytics or generative AI) into automation or software delivery processes.
• Familiarity with AI platforms and services (e.g. Azure AI AWS AI Services Google AI OpenAI or similar).
• Understanding of prompt engineering or using generative AI for code generation documentation or process automation is a plus.
  

Technical Proficiency:

• Comprehensive understanding of various SDLC phases and how releases fit into the overall process.
• Experience with Continuous Integration and Continuous Deployment tools and processes.
  

Required Technical Skills:

• Proficiency in Python scripting and tools such as Jenkins Git Kubernetes are required (VB Scripting & SQL are also desirable).
• Experience with Jira and Confluence are required
• Experience with SharePoint PowerPoint Wiki and the ability to create Power BI dashboards are highly desirable.
• 8 years of experience in CI/CD pipeline development deployment engineering or related roles required.

• Strong hands-on skills with Jenkins Azure DevOps Git workflows and scripting (Python).
• Understanding of Java and microservices architecture and Azure cloud fundamentals are desirable.
  

Project Management Skills:

• Ability to plan schedule and coordinate releases across multiple teams and projects.
• Identifying potential risks and devising mitigation strategies.
• Managing changes to the release scope schedule and resources.
• Excellent project coordination and risk management abilities across complex releases.
  

Communication and Interpersonal Skills:

• Effective communication with stakeholders including developers testers product managers and senior management.
• Ability to resolve conflicts and ensure smooth collaboration among different teams.
• Proficient in documenting release plans issues and status reports.
• Communicate release plans timelines and requirements clearly with stakeholders and leadership.
• Lead release meetings collaborate with development teams and support on-call incident resolution.
• Effective communication skills to engage technical teams and executive leadership.
  

Analytical and Problem-Solving Abilities:

• Ability to quickly diagnose and resolve issues that arise during the release process.
• Attention to detail to ensure all aspects of the release are thoroughly checked and validated.
  

Adaptability and Continuous Learning:

• Ability to adapt to changing technologies processes and team dynamics.
• Commitment to staying updated with the latest industry trends tools and best practices.
  

Experience and Education:

• Typically requires 8-10 years of experience in (SRE) release management software development or related fields.
• A degree in Computer Science Information Technology or a related field preferred.
  

Secondary Skills and Experience (Desired):

Design and Development:

• Define and design subsystems and their interfaces.
• Allocate responsibilities to subsystems.
• Understand solution deployment and communicate requirements for interactions within the solution context.
  

Technical Enablement:

• Provide technical enablement for application components and subsystems.
• Drive critical design decisions for the development team.
  

Continuous Delivery Pipeline:

• Participate in planning defining and designing the system solution.
• Create and enable the Continuous Delivery Pipeline.
  

Architectural Runway:

• Develop the Architectural Runway to support new business features and capabilities.
• Collaborate with portfolio stakeholders Solution and Enterprise Architects.
  

Integration:

• Understand technical characteristics and assist with the architectural integration of external components systems and platforms.

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

Our Principal System Engineering earns between$174100-$261100 USD Annual Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography experience expertise and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories
• AT&T internet (and fiber where available) and AT&T phone.

#LI-Onsite Full-time office role-

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It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age color national origin citizenship status physical or mental disability race religion creed gender sex sexual orientation gender identity and/or expression genetic information marital status status with regard to public assistance veteran status or any other characteristic protected by federal state or local addition AT&T will provide reasonable accommodations for qualified individuals with disabilities.AT&T is a fair chance employer and does not initiate a background check until an offer is made.