Quality Manager

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23000 employees operating in over 150 countries Xylem is at the forefront of addressing the worlds most critical water challenges. We invite passionate individuals to join our team dedicated to exceeding customer expectations through innovative and sustainable solutions.

Join our campus in Thomasville GA. (Onsite)

Quality Manager - People & Process Leader with 5 Years of Quality Experience and a BS in Engineering or Science

The Quality Manager will oversee endtoend manufacturing and fabrication of water filtration equipment including laser and saw cutting welding painting and final assembly. This role partners closely with the Sr. Quality Manager and the Thomasville Operations Director working crossfunctionally to drive quality excellence and support key business objectives.

This is a fully onsite role located at the Thomasville GA campus. Standard working hours are 7:30 a.m. to 4:30 p.m. The Quality Manager is responsible for supporting all quality needs across the Thomasville operations.

Responsibilities

Team Leadership:

• Lead and develop a team of five direct reports using the MDI (Manage for Daily Improvement) process
• Provide coaching feedback and daily support

Quality Data & Reporting:

• Collect analyze and report on Customer DPD (Defects per Delivery) Supplier PPM (Parts per Million) COPQ (Cost of Poor Quality) and NCRs (NonConformance Reports)

Root Cause & Problem Solving:

• Champion the 8Step problemsolving methodology
• Lead and support RCCA activities

Customer Focus:

• Understand customer requirements and integrate feedback into quality processes

NonConformance Management:

• Oversee the NCR process and ensure timely resolution

Supplier Quality:

• Monitor supplier performance and lead supplierrelated root cause investigations

Engineering Collaboration:

• Partner with Engineering to track and resolve drawing improvements (ECMs)

Quality Systems & Documentation:

• Develop and implement quality procedures and standards
• Maintain quality records reports and documentation
• Implement relevant quality checks and processes (e.g. PPAP)

ISO 9001 Leadership:

• Lead the Thomasville site through ISO 9001 certification

Customer Returns:

• Manage Quality RMAs and drive corrective actions

Continuous Improvement:

• Lead initiatives to improve quality performance and operational effectiveness

Culture & Leadership:

• Model behaviors aligned with being inspired to innovate empowered to lead and accountable to deliver
• Perform other duties as assigned

HighImpact Behaviors

• Servantleadership mindset
• Strong listening and communication skills
• Ability to balance strategic focus with daytoday tactical execution
• Proficiency in problem solving and RCCA implementation
• Ability to read and interpret blueprints; GD&T experience required
• Experience in quality inspection and auditing
• Ability to create and revise ISO 9001compliant documentation
• Ability to travel as needed

Qualifications

• BS degree in Engineering or a Science field (required)
• ISO 9001 or equivalent experience (required)
• 5 years of Quality Manufacturing experience (required)
• 5 years of Quality Management experience (preferred)
• Certifications such as CQA CQE or Six Sigma Green Belt are a plus

Additional Information

• Xylem does not provide visa sponsorship for this position.
• Estimated salary range: $90000$130000 plus bonus
• Actual starting pay depends on experience skills and location
• Comprehensive benefits package includes:
• Medical Dental Vision
• 401(k) with company contribution
• Paid time off and parental leave
• Tuition reimbursement

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage conservation and re-use. Our products impact public utilities industrial sectors residential areas and commercial buildings with a commitment to providing smart metering network technologies and advanced analytics for water electric and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.