Global technical operation engineer
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Key Responsibilities
Operational Leadership
- Lead global technical operations teams providing 7x24x365 support.
- Ensure system availability stability and resilience across production environments.
Incident & Problem Management
- Oversee major incident response and root cause analysis.
- Lead structured problem management practices.
SLA Quality & Reporting
- Own SLA compliance for critical production processes.
- Produce SLA reports and operational dashboards.
Tools Automation & Governance
- Leverage ServiceNow PagerDuty job schedulers and monitoring platforms.
- Champion automation and standardization.
Business & Stakeholder Engagement
- Communicate technical issues in business terms.
- Partner across engineering development product and service delivery.
Team Leadership
Build mentor and lead a high performing global operations team.
Technology Corporate IT
Global Technical Operations Manager
- Lead global technical operations teams providing 7x24x365 support.
- Ensure system availability stability and resilience across production environments.
Incident & Problem Management
- Oversee major incident response and root cause analysis.
- Lead structured problem management practices.
SLA Quality & Reporting
- Own SLA compliance for critical production processes.
- Produce SLA reports and operational dashboards.
Tools Automation & Governance
- Leverage ServiceNow PagerDuty job schedulers and monitoring platforms.
- Champion automation and standardization.
Business & Stakeholder Engagement
- Communicate technical issues in business terms.
- Partner across engineering development product and service delivery.
Team Leadership
Build mentor and lead a high performing global operations team.
Technology Corporate IT
Global Technical Operations Manager
2 4/24/2026 SEI
What we need from you:
Minimum 10 years in production technology operations in financial services.
Expertise in distributed middleware Oracle database batch scheduling monitoring.
Experience with ServiceNow and PagerDuty.
Strong incident/problem management capability.
Ability to articulate technical concepts to business stakeholders.
What we would like from you:
Experience supporting large scale distributed applications.
Understanding of audit and compliance processes.
Ability to prioritize workload and multi-task between projects
Strong analytical and problem-solving skills
Experience working in and contributing to a team-oriented and collaborative environment
What we need from you:
Minimum 10 years in production technology operations in financial services.
Expertise in distributed middleware Oracle database batch scheduling monitoring.
Experience with ServiceNow and PagerDuty.
Strong incident/problem management capability.
Ability to articulate technical concepts to business stakeholders.
What we would like from you:
Experience supporting large scale distributed applications.
Understanding of audit and compliance processes.
Ability to prioritize workload and multi-task between projects
Strong analytical and problem-solving skills
Experience working in and contributing to a team-oriented and collaborative environment
