Senior Manager – Payments Platform MBFFJP
Job Summary
Job Purpose
This role will carry full delivery ownership across:
Country IBG implementations and rollouts
Local Payments platforms (Cheque Clearing ACH RTGS GCC RTGS)
Regulatory change and modernization initiatives
Production governance and resilience
The role requires strong technical depth -based systems and database architecture (DBA-level expertise) to enable informed decision-making risk management and effective vendor governance.
Key Result Areas
Delivery Local Payments & IBG
Own end-to-end project management for:
IBG / Instant Payments country deliveries
Local Payments implementations and enhancements
Manage multi-country rollouts including:
Regulatory alignment
Clearing house integration
Country-specific cut-offs and settlement models
Drive requirement translation from business and regulators into executable technology delivery plans.
Lead SIT UAT country Go Live and post-implementation stabilization.
B. Platform Ownership & Production Governance
Own production readiness and availability of Local Payments and IBG platforms.
Govern incident problem and change management for payments platforms.
Lead high-severity incident management with structured RCA and permanent fix ownership.
Ensure DR readiness capacity planning and performance optimization.
C. Technical & Database Architecture
Provide hands-on technical oversight for:
.NET / .NET Core based payments platforms
SQL Server and Oracle database ecosystems
Act as DBA-level authority for:
Query optimization
Indexing strategies
Performance tuning
Data growth and archival strategies
Review and challenge technical designs from vendors and internal teams.
Oversee data integrity reconciliation and settlement accuracy.
D. Stakeholder Vendor & Country Management
Act as primary technology point of contact for:
Business
Operations
Compliance
Regulators (where applicable)
Manage vendors accountable for IBG and Local Payments delivery commitments.
Coordinate with country IT clearing houses and central payment schemes.
Provide clear executive reporting on delivery status and risks.
E. Regulatory Audit & Compliance
Ensure platforms meet local country regulations clearing house requirements and central bank mandates.
Support regulatory audits inspections and remediation activities.
Ensure traceability documentation and controls across production and DR.
F. Continuous Improvement & Modernization
Drive modernization of:
Legacy payments platforms
Middleware and database layers
Deployment and DevOps practices
Identify opportunities for:
Automation
Performance improvements
Cost optimization
Scalability for increased IBG volumes
Operating Environment Framework and Boundaries Working Relationships
Senior member of Payments Technology Leadership.
Works closely with:
Country business teams
Central Payments Operations
Compliance & Risk
Infrastructure DBA Security and Integrations teams
Leads and governs offshore development and support teams.
Operates within strict change release and incident frameworks.
Problem Solving
Analyze complex multi-country payment issues spanning application middleware and database layers.
Lead data-driven RCA using logs SQL analysis and performance metrics.
Balance regulatory urgency with platform stability and quality.
Comfortable making decisions under time critical and high impact scenarios.
5 Decision Making Authority & Responsibility
Own delivery and release decisions for Local Payments and IBG programs.
Approve technical remediation and architectural approaches.
Escalate risks impacting:
Regulatory timelines
Country rollouts
Production stability
Accountable for accurate executive reporting.
6 Knowledge Skills and Experience
12 15 years in Payments Technology within banking or financial services.
Strong demonstrable experience in:
IBG implementations and Local Payments platforms (ACH RTGS Clearing)
Experience managing:
Complex regulated environments
Multi-vendor delivery models
Large production footprints
Payments & Domain Knowledge
Deep understanding of:
Payments processing & settlement cycles
Reconciliation models
Clearing cut-offs and exceptions
Strong exposure to IBG operational flows SLAs and downstream impacts.
Technical Excellence (Mandatory)
Strong hands-on experience / .NET Core based applications
DBA level expertise in:
SQL Server (2019 / 2022)
Oracle 19c
Ability to:
Analyze complex SQL queries
Tune performance
Troubleshoot data-related production issues
Experience with:
o MQ-based integrations
o REST APIs
o Distributed transaction handling
Leadership & Soft Skills
Strong stakeholder and country-level communication skills.
Ability to lead under pressure and handle regulatory scrutiny.
Structured delivery-focused and detail-oriented.
This role will carry full delivery ownership across:
Country IBG implementations and rollouts
Local Payments platforms (Cheque Clearing ACH RTGS GCC RTGS)
Regulatory change and modernization initiatives
Production governance and resilience
The role requires strong technical depth -based systems and database architecture (DBA-level expertise) to enable informed decision-making risk management and effective vendor governance.
Key Result Areas
Delivery Local Payments & IBG
Own end-to-end project management for:
IBG / Instant Payments country deliveries
Local Payments implementations and enhancements
Manage multi-country rollouts including:
Regulatory alignment
Clearing house integration
Country-specific cut-offs and settlement models
Drive requirement translation from business and regulators into executable technology delivery plans.
Lead SIT UAT country Go Live and post-implementation stabilization.
B. Platform Ownership & Production Governance
Own production readiness and availability of Local Payments and IBG platforms.
Govern incident problem and change management for payments platforms.
Lead high-severity incident management with structured RCA and permanent fix ownership.
Ensure DR readiness capacity planning and performance optimization.
C. Technical & Database Architecture
Provide hands-on technical oversight for:
.NET / .NET Core based payments platforms
SQL Server and Oracle database ecosystems
Act as DBA-level authority for:
Query optimization
Indexing strategies
Performance tuning
Data growth and archival strategies
Review and challenge technical designs from vendors and internal teams.
Oversee data integrity reconciliation and settlement accuracy.
D. Stakeholder Vendor & Country Management
Act as primary technology point of contact for:
Business
Operations
Compliance
Regulators (where applicable)
Manage vendors accountable for IBG and Local Payments delivery commitments.
Coordinate with country IT clearing houses and central payment schemes.
Provide clear executive reporting on delivery status and risks.
E. Regulatory Audit & Compliance
Ensure platforms meet local country regulations clearing house requirements and central bank mandates.
Support regulatory audits inspections and remediation activities.
Ensure traceability documentation and controls across production and DR.
F. Continuous Improvement & Modernization
Drive modernization of:
Legacy payments platforms
Middleware and database layers
Deployment and DevOps practices
Identify opportunities for:
Automation
Performance improvements
Cost optimization
Scalability for increased IBG volumes
Operating Environment Framework and Boundaries Working Relationships
Senior member of Payments Technology Leadership.
Works closely with:
Country business teams
Central Payments Operations
Compliance & Risk
Infrastructure DBA Security and Integrations teams
Leads and governs offshore development and support teams.
Operates within strict change release and incident frameworks.
Problem Solving
Analyze complex multi-country payment issues spanning application middleware and database layers.
Lead data-driven RCA using logs SQL analysis and performance metrics.
Balance regulatory urgency with platform stability and quality.
Comfortable making decisions under time critical and high impact scenarios.
5 Decision Making Authority & Responsibility
Own delivery and release decisions for Local Payments and IBG programs.
Approve technical remediation and architectural approaches.
Escalate risks impacting:
Regulatory timelines
Country rollouts
Production stability
Accountable for accurate executive reporting.
6 Knowledge Skills and Experience
12 15 years in Payments Technology within banking or financial services.
Strong demonstrable experience in:
IBG implementations and Local Payments platforms (ACH RTGS Clearing)
Experience managing:
Complex regulated environments
Multi-vendor delivery models
Large production footprints
Payments & Domain Knowledge
Deep understanding of:
Payments processing & settlement cycles
Reconciliation models
Clearing cut-offs and exceptions
Strong exposure to IBG operational flows SLAs and downstream impacts.
Technical Excellence (Mandatory)
Strong hands-on experience / .NET Core based applications
DBA level expertise in:
SQL Server (2019 / 2022)
Oracle 19c
Ability to:
Analyze complex SQL queries
Tune performance
Troubleshoot data-related production issues
Experience with:
o MQ-based integrations
o REST APIs
o Distributed transaction handling
Leadership & Soft Skills
Strong stakeholder and country-level communication skills.
Ability to lead under pressure and handle regulatory scrutiny.
Structured delivery-focused and detail-oriented.