OTC Support L6

Trigent Software Private Limited

Job Location:

Gurgaon - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Schedule and lead regular communications with Customers and Sales to drive cash collection flag and eliminate reoccurring issues (cash dispute data or technical related)
Proactive cash collection
Manage credit risk (monitor payment behaviour of customers and propose credit limit changes make suggestions or give approval to order release based on SoA)
Manage customer ledger (reasoncode and text up-to-date information on overdue invoices rejected and unidentified deductions)
Give input to cash forecasting
Validate and approve outgoing payment proposal
Review bad debt situation with In-market Commercial Finance drive decision on provision and write off
Perform annual credit limit review
Take ownership of incoming queries from Customers
Raise and respond to Internal Query Management ticket on time as appropriate

Schedule and lead regular communications with Customers and Sales to drive cash collection flag and eliminate reoccurring issues (cash dispute data or technical related) Proactive cash collection Manage credit risk (monitor payment behaviour of customers and propose credit limit changes make sugge...