Service Support Assistant

About Us Mō mātou

Join the Partnerships and Commissions Te Aukaha branch and help deliver services that truly matter!

The Survivor Experiences Service provides a safe traumainformed and culturally responsive space for Survivors of abuse in state and faithbased care to share their experiences and access support. Since launching in 2023 the Service has played a crucial role in facilitating healing supporting Survivors to locate personal records and building trusted relationships with Māori Pacific Peoples disabled people and Deaf communities across Aotearoa.

From July 2025 our focus is on strengthening enduring partnerships and ensuring our core services continue to meet Survivor needs guided by listening care and collaboration. Our work is grounded in the principles of Te Tiriti o Waitangi and the spirit of service to our communities.

The role Te tūnga

Were looking for a highly organised and professional Service Support Assistant to provide dependable and confidential executive and administrative support to the Executive Director Leadership Team and Board of the Survivor Experiences Service.

Based in Wellington this role is central to keeping the Service running smoothly managing diaries and meetings supporting Board operations preparing highquality documentation and overseeing financial and administrative processes. Youll be a trusted partner who anticipates needs manages competing priorities with confidence and enables leaders to focus on delivering impactful outcomes for Survivors.

This is a busy varied role ideal for someone who thrives in a fastpaced environment values teamwork and takes pride in delivering highquality support.

What you bring Nōu te rourou

Youll bring a mix of experience capability and personal attributes including:

• Proven executive and administrative support experience ideally in a fastpaced or complex organisation
• Exceptional organisation and timemanagement skills with the ability to juggle competing priorities and meet deadlines
• Strong communication and relationshipbuilding skills working confidently with senior leaders boards and diverse stakeholders
• High attention to detail and professionalism including experience preparing documents minutes and correspondence to a high standard
• Sound financial and systems capability including invoicing purchase orders and confidence using office and financial systems
• A proactive flexible and servicefocused approach with integrity discretion and a positive cando mindset

For you Mōu

At the Department of Internal Affairs we are committed to offering a collaborative and innovative culture where your perspective and ideas will be welcomed. We want our people to thrive within a culture of best practice while being able to set and achieve goals and being encouraged to challenge the status quo.

To learn more about the diverse important mahi we do at the Department and see why were a great place to work check out our website -About Internal Affairs - Careers with us - Benefits -

The appointing range for this role is$61072 - $76000.

To review the full job description pleaseclick here.

How to apply Me pēhea te tuku tono

We are unable to accept applications via email. Please click the apply button to submit your application.

Werecommitted to ensuring our application process is accessible to everyone. Please let us know if there is anysupport we can provide to ensure the process is accessible to you.

Applications for this role close Friday 1 May 2026.Please also note that you must have the legal right to live and work in New Zealand to be considered for this role.

If you have any questions please emailPolly Martin-