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Partnership Alliances Manager System Integrator

West Monroe is seeking an experienced Partnership Alliances Manager to help lead and grow our System Integrator (SI) partner program. This role is responsible for managing strategic SI relationships that expand our service capabilities strengthen delivery execution and drive mutual growth.

This is a highly visible role that requires strong executive presence sound judgment and the ability to build credibility with senior leaders internally and across partner organizations. The ideal candidate brings experience working in professional services consulting or large SI environments with a strong understanding of how to build partner programs support complex services engagements and navigate issues when delivery is at risk. The intake specifically frames the role as an operator of complex SI programs not a deeply technical builder.

Responsibilities

• Develop and manage strategic relationships with large System Integrator partners.
• Serve as the primary point of contact for assigned partners and build strong working relationships across partner and West Monroe leadership teams.
• Demonstrate strong executive presence in partner-facing and internal settings including top-to-top meetings escalation discussions and other high-visibility interactions.
• Help build and scale the SI partner program including governance relationship planning accountability and performance tracking.
• Support joint business development efforts including pursuit coordination pipeline alignment and relationship activation across complex partner environments.
• Work cross-functionally with sales delivery and leadership teams to ensure partnership activity supports both commercial goals and successful client outcomes.
• Bring practical fluency in complex project delivery environments including quality concerns issue escalation and recovery planning when engagements go off track.
• Help coordinate internal and partner stakeholders when delivery challenges arise with a focus on restoring alignment improving execution and protecting the client relationship.
• Collaborate effectively with offshore and distributed teams in support of multi-party delivery models.
• Track key performance indicators related to partner activity relationship health pipeline revenue and customer outcomes.
• Leverage AI tools to accelerate analysis synthesize complex information and support data-driven recommendations for clients exercising sound judgment in evaluating outputs.
• Apply AI technologies (e.g. generative AI automation tools data models) to enhance insights improve delivery efficiency and elevate the quality of client outcomes.

Qualifications

• Bachelors degree in Business Marketing or a related field; MBA preferred.
• 5 years of experience in alliance management partnership development channel partnerships or business development within a professional services consulting digital services or SI environment.
• Experience building managing or scaling partner or channel programs within large complex organizations.
• Proven ability to manage executive-level relationships and operate effectively in matrixed environments.
• Strong executive presence communication skills and judgment in high-stakes internal and external situations.
• Experience supporting complex services engagements and working through delivery issues quality concerns or partner-related escalations.
• Familiarity with offshore and distributed delivery team models.
• Strong relationship-building negotiation and cross-functional collaboration skills.
• Results-oriented mindset with strong analytical and problem-solving ability.
• Experience integrating AI tools (e.g. ChatGPT) into day-to-day workflows to enhance productivity and insight generation coupled with strong critical thinking to assess accuracy mitigate bias and ensure high-quality outputs.

Other consultancies talk at you.
At West Monroe we work with you.

Were a global business and technology consulting firm passionate about creating measurable value for our clients delivering real-world solutions.

The combination of business and technology is not new but how we bring them together is unique. Were fluent in both. We know that technology alone is not the answer but how we apply it is. We rely on data to constantly adapt and solve new challenges. Actions that work today with outcomes that generate value for years to come.

At West Monroe we zero in on the heart of the opportunity getting to results faster and preparing people for whats next.

Youll feel the difference in how we work. We show up personally. Were right there in the room with you co-creating through the challenges. With West Monroe collaboration isnt a lofty promise but a daily action. We work together with you to turn vision into clear action with lasting impact.

West Monroeis an Equal Employment Opportunity Employer
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit experience and potential without regard to race color national origin sex sexual orientation gender identity marital status age religion disability veteran status or any other characteristic prohibited by federal state or local law. To learn more about diversity equity and inclusion at West Monroe visit If you require a reasonable accommodation to participate in our recruiting process please inquire by sending an email to .

Please review our current policy regarding use of generative artificial intelligence during the application process.

If you are based in California we encourage you to read West Monroes Notice at Collection for California residents provided pursuant to the California Consumer Privacy Act (CCPA) and linkedhere.