Director, Future Field Engagement Strategy – Capabilities

Band

Job Description Summary

Job Description

Key Responsibilities:

• Shape and articulate a bold futurefocused vision for field capabilities that supports Novartis transformation and longterm growth.
• Design and evolve a scalable adaptable capability framework that defines the skills behaviors and mindsets needed for success in modern and emerging engagement models.
• Partner across commercial brand medical and field teams to ensure capability priorities are fully aligned with business strategy and enterprise objectives.
• Translate organizational needs and market dynamics into clear actionable capability recommendations that resonate across stakeholders.
• Champion innovative approaches to capability building drawing on digital learning experiential pilots and leading external practices.
• Identify and validate future skills through pilots benchmarking and continuous scanning of industry and competitive trends.
• Develop and maintain a clear capability roadmap that guides what to build enable and prioritize over time.
• Define practical tools resources and frameworks that support the adoption and sustainment of new capabilities across the organization.
• Establish meaningful metrics and feedback loops to assess capability adoption proficiency and business impact.
• Use insights from performance and adoption data to continuously refine capability strategy and maximize organizational readiness.

Essential Requirements:

• Bachelors degree required from 4-year college or university.
• 8 years experience in pharmaceutical biotech healthcare or similarly structured industries with large geographically dispersed teams. We also welcome candidates from other complex environments such as medical devices diagnostics life sciences services insurance consumer health technology or B2B sectors.
• Demonstrated success building futureready capability strategies and longterm roadmaps that enable enterprise transformation.
• Deep experience designing and activating capability frameworks for large customerfacing or fieldbased organizations.
• Proven ability to translate business strategy into clear actionable skills behaviors and operating models that support evolving roles and engagement models.
• Strong understanding of modern customer engagement approaches including accountbased models and the dynamics of healthcare or similarly complex B2B environments.
• Experience leveraging data market insights and external best practices to inform capability priorities and drive meaningful impact.
• Exceptional communication and influence skills with a track record of leading change and partnering effectively across matrixed organizations.

Desirable Requirements:

• Advanced degree (MBA MS PharmD PhD) with experience leading transformation or capabilitybuilding initiatives within consulting startup or largescale enterprise environments with exposure to modern customer engagement or field models across global or multimarket settings.
• Demonstrated ability to foster innovation agility and continuous improvement by integrating digital experiential and blended learning approaches into capability strategies.

Novartis Compensation Summary:

The salary for this position is expected to range between $185500 and $344500 per year.

The final salary offered is determined based on factors like but not limited to relevant skills and experience and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors.

Your compensation will include a performance-based cash incentive and depending on the level of the role eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health life and disability benefits a 401(k) with company contribution and match and a variety of other addition employees are eligible for a generous time off package including vacation personal days holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment hiring training promotion or other employment practices for reasons of race color religion gender national origin age sexual orientation gender identity or expression marital or veteran status disability or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If because of a medical condition or disability you need a reasonable accommodation for any part of the application process or in order to perform the essential functions of a position please send an e-mail to call 1 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Range

Skills Desired