Guest Relations Representative TEMP FT

The Guest Relations Representative Temp FT position exists to perform diversified functions associated with representing FOF to guests/constituents that visit the ministry through hospitality greeting providing information and operating appropriate Guest Relations stations. Requires occasional supervision and refers only specific unusual problems to Duties/Responsibilities:Greets and assists guests which may include providing information directing visitors for tours broadcast tapings or appointments and booking special tours or birthday partiesMinisters to guests/visitors one on one or in a groupAttends to needs of guests as appropriate including administrative tasks at one of the department reception stationsIs first security point for concerns or threatening situations to staff or guests. Enforces and implements security/safety proceduresOperates Welcome Center including theater shuttle upkeep of Gallery and other stations as necessaryConducts hour long walking presentations and answers questions concerning the work of Focus on the Family its history and goalsMonitors flow of traffic activities and performs special duties pertaining to KYDS Radio Kids Korner & Discovery EmporiumAssists in short or long-term projects as assigned by supervisor such as annual cleaning maintenance and repair of Whits EndStocks magazines and other complementary materials/resources for guestsOther Duties/Responsibilities:May staff Whits End Soda Shoppe and assist with various dutiesMay collect social media content (i.e. stories texts pictures video etc.) for ministry useMay brief broadcast taping audience with instructions for participationServes as a floater to fill whatever position is neededMay engage with guests while wearing one of the various character costumesPerforms other duties as assignedManagerial Breadth/Scope of Job:NoneWorking Environment/Physical Activities:Must be able to pass a Post Offer Prehire Physical exam Office and intra-campus environmentOccasional holiday and weekend work is requiredAbility to stand walk and speak for long periodsAbility to lift 20-30 poundsJOB QUALIFICATIONS/REQUIREMENTSCharacter/Spiritual:Exemplifies Ephesians 5:1-2 Therefore be imitators of God as dear children and walk in love as Christ also has loved us and given Himself for the Great Commission given by Jesus Christ in Matthew 28:19-20 Go therefore and make disciples of all the nations baptizing them in the name of the Father and of the Son and of the Holy Spirit teaching them to observe all things that I have commanded you; and lo I am with you always even to the end of the a consistent witness for Jesus Christ; maintains a courteous Christ-like attitude in dealing with people within and outside of Focus; adheres to theStandard of Moral ConductandStatement of Faith; upholds Focus on the Familys ministry in prayerPrays personally for Focus on the Familys staff and constituents and may occasionally lead in a public prayerEngages in Christian ministryDemonstrates behaviors aligned withFOF core valuesPersonal Characteristics:Customer service oriented; dedicated to meeting customer needs crediblySelf-control integrity consideration of othersTeachable nature; adaptability responsive and personableKnowledge/Experience:High school diploma plus additional courses equivalent to one year of college; confrontation training desirable2-3 years of experience in dealing with the publicIn depth knowledge of FOF mission philosophy values and objectivesSkills Abilities and Special Talents/Gifts:Excellent interpersonal skills and the ability to interact with all levels and types of individualsAbility to memorize and retain numerous facts scripts and information pertinent to positionAbility to maintain listeners interest and flow from one topic to another during presentationsMust have a neat appearance dress professionally and be able to represent the company in a professional mannerExcellent written communication skills for preparing correspondence to guests and constituentsPolished speaking skills and excellent grammar/ clarity of expression good organization of thoughts and effective articulationAbility to handle stress of constantly changing priorities and demandsAbility to apply logic rational thinking intuition and discernment in innovative ways to analyze situations solve problems and make decisionsPay Range: $15.00 to $17.00Application Materials Required: Cover Letter Resume/CV*Colorado Residents: In any materials you submit you may redact or remove any age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply please submit the following application materials to this posting. 1. A current resume. 2. A cover letter that specifically addresses the job requirements and outlines on the Family puts a high value on our team members and offers a unique benefit scheduled for 20 hours or more per week are eligible for:Norton LifeLock ID Theft CoverageLegal Shield/ID Shield CoverageAFLAC403B Retirement PlanVacation Time & Vacation PayoutSick TimeHolidaysService AwardsCommunity Service DaysBookstore DiscountFitness CenterEmployees scheduled for 30 hours or more per week are eligible for all the above and:Medical PlanDental PlanVision PlanLife InsuranceDisability InsuranceFlexible Spending AccountsEAP (Employee Assistance Program)Tuition ReimbursementWarehouse Membership ReimbursementNote: This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language refer to the governing plan documents.*Temporary employees are not eligible for benefits except for:Sick TimeBookstore DiscountFitness CenterTentative Search Timeline:Priority will be given to applications submitted by April 26 2026 However this posting will remain open until potential employee start date is May 11 2026Posting date: March 26 2026Un-posting date: ongoing until filledPosting contact email: