Human-Center Design Lead (Top Secret cleared)
Washington, AR - USA
Job Summary
The Work: The HumanCentered Design (HCD) Lead will guide userfocused design strategy for largescale DoD platform build and modernization efforts. This role ensures systems are intuitive accessible and missionaligned by embedding user research UX best practices and iterative design into the full system development lifecycle. The HCD Lead will work closely with engineering product cybersecurity and government stakeholders to deliver solutions that meet operational security and usability requirements.
Job Location: Although this position is remote the candidate needs to live in the Washington DC metro you accept this position you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections.
You may be asked to travel once a quarter to an office or client site.
Our core work hours are 8am - 5pm Eastern Time with the option to start earlier or work later depending on your time zone.
What You Will Do:
- Lead humancentered design efforts across enterprisescale DoD build and modernization initiatives
- Define and implement HCD/UX strategy aligned to mission objectives user needs and technical constraints
- Plan and conduct user research activities including interviews journey mapping usability testing and stakeholder workshops
- Translate research findings into actionable design artifacts such as personas user flows wireframes prototypes and service blueprints
- Partner with product owners developers and architects to integrate HCD practices into Agile and DevSecOps workflows
- Ensure solutions meet DoD standards for accessibility usability and security
- Support requirements definition concept development and design reviews with government stakeholders
- Provide design leadership mentorship and quality oversight for UX and design team members
- Balance user needs with compliance cybersecurity and operational constraints typical of classified environments
What You Will Bring With You:
- Active Secret clearance or higher
- 68 years of experience in humancentered design UX design service design or related discipline
What We Would Like You To Bring With You:
- Bachelors degree in Cybersecurity Computer Science Information Technology or related technical field.
- 2 years experience working with DCSA
- Experience supporting largescale system builds or modernization programs preferably within DoD or federal environments
- Strong background in user research interaction design and usability testing
- Experience working in Agile/Scrum development environments
- Ability to translate complex technical systems into intuitive user experiences
- Strong communication skills and experience briefing senior government and program stakeholders
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Working at ICF
ICF is a global advisory and technology services provider but were not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges navigate change and shape the future.We can only solve the worlds toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information please read ourEEOpolicy.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available including but not limited to for disabled veterans individuals with disabilities and individuals withsincerely heldreligious beliefs in all phases of the application and employment process. To requestan accommodationplease emailand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentto provide needed reasonable accommodations.
Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.
At ICF we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.
However we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed candidates are instructed to contact us in advance at. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.
Pay Range - There are multiple factors that are considered in determining final pay for a position including but not limited to relevant work experience skills certifications and competencies that align to the specified role geographic location education and certifications as well as contract provisions regarding labor categories that are specific to the position.
The pay range for this position based on full-time employment is:
$130687.00 - $222169.00DC Remote Office (DC99)About Company
About ICF: The Integral Coach Factory is one of the earliest production units of independent India. It was inaugurated by the first Prime Minister of India Pt. Jawaharlal Nehru on 2nd October, 1955. Later the Furnishing Division was inaugurated on 2nd October, 1962 and the production ... View more