Field Engineer Supervisor

About Carrier

Carrier Global Corporation global leader in intelligent climate and energy solutions is committed to creating innovations that bring comfort safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control air quality and transportation we improve lives empower critical industries and ensure safe transport of food lifesaving medicines and more. Since inventing modern air conditioning in 1902 we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class inclusive workforce that puts the customer at the center of everything we do. For more information visit or follow on Carrier social media at @Carrier.

About the role

If youve been in the BAS world a while you know the difference between a job that just keeps you busy and one that keeps you engaged respected and growing.

At Automated Logic a Carrier Company our Managers describe this as the place where they finally found both challenge and balance. A place that trusts your judgment values your craftsmanship and gives you the tools and autonomy to make an impact.

As a Field Service Supervisor youll be the expert voice on-site a professional with deep knowledge and highly developed technical expertise in Field Service work. Youll be counted on to deliver the kind of precision work our customers remember.

Our long-tenured people put it simply:

I finally found it. Not just a job. Not just a paycheck. A work home.

If that sounds like what youve been looking for wed like to welcome you home too.

At Automated Logic we believe in investing in our people. As a Supervisor youll have access to:

• Professional Development: Training programs certifications and continuing education in BAS technologies and leadership.
• Career Pathways and Leadership Opportunities: Opportunities to advance into other roles as well as mentor junior staff and contribute to strategic initiatives that shape our service delivery.
• Recognition & Rewards: Recognition programs that celebrate your contributions.

What youll gain

• Health & wellness benefits (from day one) 401k paid time off and competitive wages - along with fleet vehicle eligibility (with personal use allowance).
• Stability and respect. Many of our Managers have been here 1020 years because their work time and expertise are valued.
• Freedom to execute. Youll own your projects make field calls and collaborate closely with engineers and PMs who trust your expertise.
• Continuous learning. Access to advanced training in WebCTRL networking integration and system analytics.
• Balance and culture. Leadership that respects family time and a team that looks out for one another.

About this role

The Field Service Supervisor is a team leader of a selected number of Field Engineers (FE). Their primary responsibility is managing and training of their direct employees and verification of their work. They will be responsible for the mentoring of new hires into new construction field operations as well as current FEs. They are responsible for working with the Project Management group in coordinating timely completion of all assigned projects. Ensure the field staff has the proper knowledge to perform that work and is executing their work at or under the project specific budget. Primarily responsible for coordinating all resources internal and external necessary for the execution of the new construction project their FEs are assigned to in Cora PPM.

Key Responsibilities

COMMUNICATION AND DOCUMENTATION

• Provide necessary documentation and communication to all customer levels sub-contractors (when necessary) and ALC Department Management as well as ensure that the appropriate members of the field operations department do so.
• Ensure proper time utilization from timesheet collection site visits and daily logs in Cora PPM.
• Follow up on all daily log collection (Cora PPM) for the Field Engineers working for you and ensure timely delivery to New Construction Administration and Project Managers.
• Be able to utilize Cora PPM to generate reports spreadsheets and schedules when necessary.
• Professionally represent Automated Logic in meetings and always be proactive in defending the companys best interest. Always be prepared for meetings have the answers to questions that you know will be asked and have the appropriate back-up personnel in attendance when necessary.
• Lead document and participate in yearly and semi-yearly performance reviews for all of your employees
• Communicate with Engineering Graphics developers and programmers to provide feedback on quality accuracy and standards development.

BUDGET

• Thoroughly understand project budgets for negotiated projects that are executed by the Field Supervisors team.
• Continuously monitor work being performed by FE to ensure Quality Control. Provide continuous feedback to direct reports regarding performance budgets and quality. Escalate any personnel concerns and proactively manage expectations of employees.
• Attend and actively participate in turnover meetings Pre bid meetings and other meetings deemed important to the job.

PROJECT PLANNING AND SCHEDULING

• Collaborate with Project Manager in maximizing execution of projects by coordinating task assignment in Cora PPM
• Participate in monthly meetings with Project Managers and the Branch Operations Managers to collaborate in assigning resources for all projects
• Provide input to the Project Manager as to when resources will be needed on the project. This will include graphics programming and technical checkout as required.
• Coordinate project schedule with electrical subcontractors and other trades to maintain schedule. Maintain continuous communications with FEs Project Managers Customers and other trades to ensure consistent understanding of the project schedule. .

TECHNICAL COMPETENCIES

• Field Supervisor will be or become proficient on all necessary ALC programming and graphical work for their assigned projects
• Field Supervisors will continue to provide technical assistance when needed. When workload dictates they will be able to utilize other FEs to meet the project schedule.

LEADERSHIP & TEAM PLAY

• Help develop and improve company standards.
• Develop Mentoring plans and continuously train new and current FEs.
• Participate in peer reviews turnover meetings post mortem meetings and close out meetings as required.
• Assist in development of training and mentoring plans
• Participate in and conduct interviews with potential candidates

PERSONAL DEVELOPMENT

• Attends seminars enrolls in self-study courses and undertakes other self-improvement measures to maintain proficiency and improve job performance.

Knowledge Skills & Abilities

• Must have good understanding of systems software to read test and make changes to logic as needed.
• Able to create download and troubleshoot basic HVAC system logic using WebCTRL and associated software.
• Communicates issues with Project Manager on a timely basis.
• Good working knowledge with all WebCTRL software functions and utilities.
• Basic knowledge of TCP/IP networks including wireless technology including layout and troubleshooting.
• Must be well organized with good time management skills. This position requires excellent communication skills as well as the ability to work well in a team environment.
• Able to communicate technical information to a non-technical audience.
• Able to read and understand Architectural Mechanical and Electrical blueprints.
• Basic experience with Microsoft software products to include: Outlook Word Excel and other Windows products when required.
• Expert of control sequences for operation and control of mechanical equipment
• Background in mechanical and HVAC system operation and design a plus

Basic Qualifications

• High School Diploma or GED
• 3 years of experience in the HVAC Construction or building automation and controls industry
• 1 years of experience with the Microsoft Office Suite proficient in Microsoft Excel.
• Clean and valid drivers license
• Capable of climbing ladders or using other lift equipment in excess of 8 feet above grade and capable of lifting items up to 50lbs.
• Ability to travel regionally with an occasional overnight stay.

Preferred Qualifications

Other qualifications you may have that would be beneficial in this role include:

• Bachelors Degree or 5 years of relevant experience.
• Experience interacting with a large and diverse number of simultaneous challenges requiring knowledge of multiple disciplines.
• Field experience and an understanding of the installation and operation of Automated Logic Controls and ability to understand/navigate third party control systems and integrations.
• Experience with Automated Logic software to include: WebCtrl SiteBuilder ViewBuilder LogicBuilder InterOp 3.02 Alert Draw EDB Eikon and Supervision.
• A true team player who has the customers best interests first and foremost.

At Automated Logic youll find the kind of work that challenges your mind respects your time and rewards your mastery in a place that feels like home.

About Us

Automated Logic a Carrier company is a leader in intelligent building solutions. For over 40 years weve helped organizationsfrom small businesses to Fortune 500s optimize building performance reduce energy consumption and enhance occupant comfort. As part of Carrier were committed to delivering innovative sustainable and smart building technologies.

Pay Range

Other Compensation

Benefits

Employees are eligible for benefits including:

• Health Care Benefits: Medical Dental Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave: Paid vacation days up to 15 days; paid sick days up to 5 days; paid personal leave up to 5 days; paid holidays up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering please click here Work with us Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process participate in an interview or otherwise engage in the hiring process please contact us at . We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

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