Manager, Technology Operations, eComm Cross Border Fulfillment Services

Position Summary...

What youll do...

Manager Tech Ops eComm Cross Border Fulfillment Services The Walmart US eCommerce cross border team builds products that allow Marketplace sellers to easily provide fast affordable delivery options to Walmarts this role youll collaborate with engineering product business cross functional stakeholders and operations functions to launch new capabilities that will help Walmart to enable and improve cross border shopping. Obsessing on simplification and reducing friction for customers and sellers is at the heart of this role as you create intuitive and loveable this role you will work across multiple cross-functional stakeholders be agile and apply the right frameworks operating cadence and business analysis and acumen to the execution roadmap. As such you will be able to identify key risks dependencies and work with the requisite teams internally or externally to put solutions in place that will achieve the desired outcomes. The individual in this role will be skilled at managing timelines understanding complex process and ideas engaging and communicating to with a broad set of stakeholders across multiple domains as well as engaging at a detailed level across product management supply chain and analytics. Responsibilities:

• Go-to business lead on project execution third party liaison operations liaison etc. for cross border programs. You will work closely with partner teams such as Customer Care Seller Support the Go-To-Market Team Transportation Compliance Legal Tax among others.
• Ensure complex product launches are executed smoothly to unlock maximum value. Manage communication with leadership for alignment updates and problem solving.
• Build standard operating procedures to ensure program launch readiness working in collaboration with product engineering business and operations.
• Leverage metrics to measure and monitor program performance on an ongoing basis. Manage edge cases/exceptions and reduce process variations.
• Lead alignment on overarching business objectives designing launch plan onboard cross-functional teams building in-depth plans track and monitor milestones.
• Business program management functional deep-dives and alignment at program and individual functional level.

Youll sweep us off our feet if:

• Youre a self-starter with a strong attention to detail and an ability to deal with ambiguity.
• Youre highly adept at influencing others managing stakeholders getting buy-in from leadership and communicating clearly.
• Youre well versed in program management processes techniques and tools.
• Youre experienced in defining goals creating schedules for managing multiple high-complexity technology projects and keeping owners accountable.
• Youre skilled at monitoring progress towards established milestones coordinating touch points to ensure successful delivery and providing concise reporting of program or tasks statuses.
• Youre organized disciplined and can manage multiple projects simultaneously.
• Youre excited about solving complex challenges.
• You have Experience working within Supply Chain Distribution Centers Transportation Ecommerce.
• You use data to create business cases and drive decisions and outcomes based on business priorities.
• You have good awareness of the technology landscape and understand way of working and roles & responsibilities of Product Engineering and TPMs.
• You are a structured and organized thinker who can drive analytical and technology related projects to completion with minimal direction.
• You obsess over your customers and develop solutions that delight them.
• Youre stimulated by challenges and are ready to engage at Fortune 1 scale.

Youll make an impact by:

• Executing program vision using domain expertise internal and external best practices identifying market opportunities building business cases and approving objectives.
• Building collaborative relationshipswith key partners by driving priorities aligned to business goals communicating and prioritizing product roadmaps.
• Working cross-functionally and across multiple locations Communication collaboration and organization are key to your success. Work with cross-functional teams to develop a strategy and execute the roadmap.
• Moving fast Work in an agile and iterative team environment.
• Managing applicable system solutions for new features and ensuring end to end ownership of solutions by working with relevant cross-functional groups.
• Driving process changes based on feedback and set the standard for deliverables.
• Moving fast Work in an agile and iterative team environment.

Minimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

• Bachelors degree in project management business operations management supply chain management and 3 years of experience in these fields or related areas OR 5 years of experience in these fields or related areas
• 5 years experience using intermediate functionality of Microsoft Office.
• Excellent communication and organization skills
• Ability to work independently and in a team environment.

Preferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

• Relevant experience in data analysis and insights developing presentations engineering Global Business Operations leading project workstreams Managing virtual teams presenting to an executive-level audience project Management process improvement working in a matrixed organization Working on cross-functional teams or projects working on consumer-facing large-scale highly complex B2B/C products cross-border supply chain supervisory experience.
• Proficiency in Excel Confluence Jira and BigPicture.
• Masters degree in: Project/Program Management Operations Management Computer Engineering Information Systems.

At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $80000.00 - $155000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.

Option 1: Bachelors degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area and 3 years experience in project management program management program operations or related area.
Option 2: 5 years experience in project management program management program operations or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.

Masters degree in computer science management information systems industrial engineering engineering management business information systems project/program management information technology finance management or related area We value candidates with a background in creating inclusive digital experiences demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards assistive technologies and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmarts accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St Bentonville AR 72716 United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.