Transforming Care Navigator (Internal)

• Suffolk County Council
• Location: Beacon House Ipswich Suffolk IP1 5PB Hybrid working
• Salary: 34434 per annum (pro rata)
• Hours: 37 hours per week Flexible working options available
• Contract: Fixed Term or Secondment up to 31 December 2026 as Maternity Leave cover

This advert is open to current Suffolk County Council staff only

At Suffolk County Council every role is a chance to create positive change.

As a Transforming Care Navigator in our Keyworker Function youll see the real impact of your work on children young people and families across Suffolk.

Join us and turn your commitment to compassion advocacy and collaboration into meaningful action.

Reimagine the possibilities

Your role and responsibilities

As a Transforming Care Navigator youll act as a catalyst for change working directly alongside autistic children young people (up to age 25) and those with a learning disability as well as their families. Youll help ensure their voices are heard their needs are understood and the right support is in place to help them thrive in their community and avoid unnecessary hospital admissions.

A typical day might include visiting a young person at home or in hospital working with families and professionals to shape clear and practical plans and challenging systems where support isnt working as it should.

On aday-to-daybasis you might:

• build trusted relationships with children young people and their families
• act as a key point of contact coordinating multiagency support where required
• support families to navigate health care and education systems
• ensure actions from Care Education and Treatment Reviews (CETRs) are followed through
• escalate concerns and gaps in provision to senior colleagues and commissioners
• hold accurate records and contribute to quality assurance activity
• work within safeguarding statutory and professional frameworks at all times.

This is a varied peoplefocused role where no two days are the same and where your work truly matters.

You will need

Were looking for someone who is passionate about improving outcomes for children young people and families and who brings warmth resilience and curiosity to their practice.

We hope youll bring:

• a suitable graduatelevel qualification or equivalent relevant experience
• experience of working directly with children young people and families
• a strong understanding of safeguarding and risk and when to escalate concerns
• confident communication skills and the ability to build trust with families and professionals
• a solutionfocused collaborative approach to working
• a commitment to equality diversity and inclusion.

Experience of working with autistic children and young people those with a learning disability or within a Transforming Care context is desirable but if you feel you could succeed in this role wed still love to hear from you.

You can view the full list of requirements in the Job and Person Profile see the how to apply section below. Even if you dont meet everything please apply your values mindset and potential matter to us.

The Team

The Keyworker Function Team supports children and young people who are autistic and/or have a learning disability and who may be at risk of a mental health hospital admission. Were proud of our focus on listening advocacy and partnership working and were passionate about helping young people stay connected to their communities.

We work collaboratively support one another and value reflective practice. Officebased working usually takes place alongside flexible and hybrid arrangements.

Empowering everyone

Were big believers in potential possibility and the power of different ideas. Were always searching for ways to encourage respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown in ourWorkforce Equality Report.

For more information

Please contact Alex Watt (he/him) for a casual conversation. You can contact him by calling or emailing

If applying as a secondment please ensure you have permission from your current manager before submitting your application.

How to apply

Step 1 Read the Job and Person Profile (Word)
Step 2 Click Apply Now to complete your online application
Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Tell us about a time where you pulled people together to get the best outcome for a young person with complex needs and their family. Tell us what you set out to achieve how you influenced stakeholders and the outcome you delivered.

2. Give an example of how you supported a person with additional needs to be heard. What reasonable adjustments did you make to support relationship building and effective communication and what was the outcome

3. What makes you an ideal childrens worker Describe a situation where you have had to apply these skills. Please refer to our ideal worker poster (PDF).

Step 4 Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see ourHow to Apply page.

Planning to use Artificial Intelligence (AI) Please ensure your application still reflects your own skills experience and ideas. If used inappropriately your application may not be processed. Please read ourguidance for using AI to understand whats acceptable.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team ator. You can find examples of possible adjustments on ourReasonable Adjustment pages.

Closing date: 11.30 pm 3 May 2026.

Interview date: 8 May 2026.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid