Customer Service Representative Park Center

JOB SUMMARY

This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.

OTHER DUTIES INCLUDE

• Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization its facilities and programs. Directs patrons to rooms and events.
• Registers completes refunds and transfers requests for customers for programs events and membership passes using computer system.
• Books rentals for rooms facility usage and field houses.
• Accepts payments and processes transactions.
• Balances daily work deposits (cash checks credit cards) for all areas including front desk and also open gym and indoor pool.
• Issue and process field house permits and key deposits.
• Sorts & distributes internal & external mail.
• Crosstrain to work as a venue supervisor for rentals and events.
• Troubleshoots customer service issues that may arise including use of website registration.
• Responds to emergency situations.

QUALIFICATIONS

High School diploma or equivalent required. Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.

SCHEDULING & PAY: This is a part time year-round hourly (non-exempt) position.

• Weekday morning shifts Mon Fri; 8:45am-2:00pm
• Weekend shifts Saturday 8:45am 3:30pm

Opportunity for additional hours through rentals and shift coverage.Target hiring range is $17-$19 per hour depending on qualifications and experience.

APPLY ONLINE!

Visit us at click on Jobs at the top of the homepage

INTERNAL APPLICANTS

Email a letter of intent and current resume directly to Jill Bruns at

Phone: or

Application Deadline: Open Until Filled

If interested please apply early. Recruiting and interviewing will begin immediately.

The Glenview Park District is an Equal Opportunity Employer.