Looking for a role where you can combine hands-on technical skills with customer interaction trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and customer needs in a collaborative team-driven environment.
Responsibilities:
Troubleshoot product issues and support customers with technical solutions
Process parts orders via phone and email
Maintain and expand product knowledge through ongoing learning
Support assembly repair and engineering teams as needed
Qualifications:
Background in mechanical and electrical assembly
Electromechanical troubleshooting skills
Strong communication skills with a customer-service mindset
Ability to work in a fast-paced team-oriented environment
Role Perks:
Full benefits package
Stable award-winning company
Opportunity to grow technical and product knowledge
Collaborative team-focused environment
Position Details:
Location: Cincinnati OH
Setting: 100% onsite
Schedule: MondayFriday 8:00 AM5:00 PM
Employment Type: Direct hire
Ready to grow your technical skills while working directly with customers Apply today or contact with any questions.
Required Experience:
Unclear Seniority
Job DescriptionTechnical Services RepresentativeLooking for a role where you can combine hands-on technical skills with customer interaction trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and cu...
Job Description
Technical Services Representative
Looking for a role where you can combine hands-on technical skills with customer interaction trak group is partnering with an award-winning manufacturer in Cincinnati seeking a Technical Services Representative to support product troubleshooting and customer needs in a collaborative team-driven environment.
Responsibilities:
Troubleshoot product issues and support customers with technical solutions
Process parts orders via phone and email
Maintain and expand product knowledge through ongoing learning
Support assembly repair and engineering teams as needed
Qualifications:
Background in mechanical and electrical assembly
Electromechanical troubleshooting skills
Strong communication skills with a customer-service mindset
Ability to work in a fast-paced team-oriented environment
Role Perks:
Full benefits package
Stable award-winning company
Opportunity to grow technical and product knowledge
Collaborative team-focused environment
Position Details:
Location: Cincinnati OH
Setting: 100% onsite
Schedule: MondayFriday 8:00 AM5:00 PM
Employment Type: Direct hire
Ready to grow your technical skills while working directly with customers Apply today or contact with any questions.