Securities Services Client Solutions and Implementations Manager Vice President

Join JPMorganChases Securities Services team and help deliver innovative solutions to a diverse client base. As a Client Solutions and Implementations Manager youll play a pivotal role in shaping client experiences and driving successful project outcomes across global financial markets.

As a Client Solutions and Implementations Manager you will manage the end-to-end project delivery for new and incremental business within Securities Services. Youll work with asset managers hedge funds banks and other financial institutions overseeing implementations that range from single products to complex multi-entity deals. Your expertise will ensure seamless onboarding robust governance and high client satisfaction while you collaborate with internal partners and drive process improvements.

Job responsibilities

• Lead execution of key implementation projects managing resources across multiple locations and disciplines
• Drive client requirements gathering propose and influence target solutions
• Design document and secure sign-off on scope and solutions with internal partners
• Develop and manage project delivery plans facilitate legal agreement negotiations and execute plans with robust governance
• Actively mitigate and manage project risk coordinate timely resolution of issues and manage change
• Manage and motivate virtual teams execute post-implementation reviews and ensure compliance with controls and procedures
• Own project communication to internal and external stakeholders delivering high levels of client satisfaction

Required qualifications capabilities and skills

• Working knowledge of multiple Securities Services products (Custody Fund Accounting Fund Admin Hedge Funds Servicing Investment Analytics Compliance ETFs IMOS Private Equity and Real Estate Services Securities Lending Collateral Management Prime Custody Trading Services Fusion)
• Project and program management skills
• Highly structured and methodical in execution
• Clear articulate and concise verbal and written communication
• Client-facing skills and proven ability to influence and work collaboratively with multiple internal disciplines
• Strong presentation skills and keen eye for identifying and resolving risks
• Ability to systematically remove ambiguity from projects and work well in an evolving environment

Preferred qualifications capabilities and skills

• 5-10 years in Financial Services particularly Securities Servicing Industry
• 3 years in a client-facing project management role or commensurate experience
• Ability to gain access to individuals within a wide range of functions; earn a reputation for integrity intelligence and problem solving
• Experience actively influencing senior executives at key clients