Basic Needs Coordinator (SSP III)

Under general supervision from the Basic Needs Director the Basic Needs Coordinator classified under the Student Services Professional III classification performs complex Student Services professional work characterized by independent student advisement and guidance in individual and group settings. The Basic Needs Coordinator leads the development and implementation of food security initiatives and referral programs as well as outreach and education activities to support students holistic well-being. This position collaborates extensively with the Student Health Center to develop and implement outreach and referral strategies. As part of the Basic Needs program this position provides support to the development and implementation of Basic Needs-related programs and services including: CalFresh Campus Cares Warrior Food Pantry Food Distribution Pregnant and Parenting Student Initiatives and Emergency Housing.

Advisement at this level involves the application of foundational counseling techniques to support students with academic career and basic needs-related concerns. The incumbent is expected to exercise sound judgment and independence in assessing student needs addressing complex and sensitive situations and ensuring access to appropriate resources and services. This role contributes to the identification of service gaps and the development of responsive programs and initiatives that advance student success and wellbeing. It may also include providing lead coordination for program areas supporting outreach and engagement efforts and collaborating across campus to enhance service delivery.

• Coordinate and administer programs services and initiatives that support student success engagement and basic needs security.
• Plan develop and deliver workshops outreach activities and educational programming related to student success and resource navigation.
• Develop and implement program approaches in areas where limited precedent exists adapting to evolving student and institutional needs.
• Provide lead direction to student assistants or program staff including training guidance and oversight of daily operations.
• Collaborate with campus departments and community partners to enhance service delivery and expand student access to resources.
• Contribute to administrative planning and recommend improvements to programs services policies and practices.
• Support outreach and engagement efforts including campus events orientations and communication strategies.
• Provide comprehensive advisement and non-clinical case management to students addressing academic personal and basic needs-related challenges through coordinated support and referrals.
• Assist students in complex problem-solving and decision-making by assessing needs identifying barriers and developing appropriate courses of action.
• Analyze individual and group concerns of considerable complexity and implement integrative solutions that may span multiple student services and campus resources.
• Utilize advanced interpersonal de-escalation and trauma-informed approaches to effectively engage students including those experiencing crisis distress or challenging behaviors.
• Interpret and apply university policies and procedures exercising sound professional judgment within delegated authority.
• Advocate for the needs of individual students and student populations elevating systemic concerns to campus partners and leadership.
• Monitor student engagement and progress using data to inform timely interventions that support persistence and success.
• Participate in case consultation review of complex situations and development of effective support strategies.
• Develop and implement methods to assess the effectiveness of programs services and student support efforts.
• Collect analyze and interpret data to identify trends service gaps and opportunities for improvement.
• Maintain accurate documentation records and reporting in compliance with university policies and applicable regulations.
• Prepare reports and summaries to support program evaluation planning and institutional reporting.
• Collaborate on departmental assessment activities and continuous improvement efforts.
• May be required to obtain additional training and/or certification as part of professional development based on department and/or campus needs to stay current with industry standards.
• At the direction of appropriate administrator may provide support to other areas as needed.
• The omission of specific statements of duties does not exclude them from the position if the work is similar related a logical assignment to this classification or if it involves performing duties of a lower-level classification as required.
• Other duties as assigned.

Experience:Three (3) years of progressively responsible professional student services work year in the program area to which assigned may be preferred but is not required. A masters degree in Counseling Clinical Psychology Social Work or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

• 2-year experience with basic needs programs food and/or housing insecurity programs or CalFresh.
• Prior experience in a CSU or higher education setting.
• Experience conducting workshops and facilitating events.
• Experience working with students from various ethnic and socioeconomic backgrounds including underserved students.
• Masters degree in social work Counseling Public Health Student Affairs or related field.
• Experience working with or awareness of college students who have experienced financial difficulties/hardships and/or emergency situations.
• Experience with local state or federal grants.
• Experience in marketing programs (web social media flyers and e-mail campaigns).

• General knowledge of the methods and problems of organizational and program management.
• General knowledge of research and interview techniques
• Ability to interpret and apply program rules and regulations.
• Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
• Ability to obtain factual and interpretive information through interviews.
• Ability to reason logically; ability to collect compile analyze and evaluate data and make verbal or written presentation based on these data.
• Ability to recognize multicultural multi-sexed and multi-aged value systems and work accordingly.
• Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas.
• Thorough knowledge of the principles of individual and group behavior.
• General knowledge of the principles practices and trends of the Student Services field as well as general knowledge of the policies procedures activities and practices of the program area to which assigned.
• General knowledge of individual counseling techniques.
• General knowledge or the ability to rapidly acquire such knowledge of the overall operation functions programs organizational procedures and activities of the campus.
• Working knowledge of student services programs outside the program to which immediately assigned.
• Ability to analyze complex situations accurately and adopt effective courses of action. Ability to advise students individually and in groups on complex student-related matters.
• Ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature.
• Ability to interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations analyze and define the problem draw valid conclusions and project consequences of various alternative courses of action.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.
• Ability to establish and maintain cooperative working relationships with a variety of individuals to include faculty CSU administrators student organizations and other private and public agencies and others in committee work and student advising and community contacts.

• Position may be required to travel.

• Valid California Drivers License.

California State University Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors 16 masters programs 7 post-graduate credentials a doctorate in education and serves more than 10000 students. New instructional facilities have been built for the unique pedagogy of professional programs laboratory sciences and performing arts.

Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation addition U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West while Washington Monthly honored Stanislaus State as the Wests No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

Clery Act Disclosure

Pursuant to theJeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Actthe annual security report (ASR) is now available for viewing at The ASR contains the current security and safety-related policy statements emergency preparedness and evacuation information crime prevention and sexual assault prevention information and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle Turlock CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race religion color ancestry age disability genetic information gender gender identity gender expression marital status medical condition national origin sex sexual orientation covered veteran status or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised 7/21/17 as a condition of employment.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at . California Relay Service is available at voice and a federal contractor we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at:Voluntary Self-Identification of Disability PDF Form.

CSU Stanislaus hires only individuals lawfully authorized to work in the United compliance with federal law all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE