Stellantis Master Service Technician

About Us

At Charlies Dodge Chrysler Jeep Ram we pride ourselves on delivering honest top-tier automotive repair and maintenance to our community. We are looking for a highly skilled Automotive Master Technician to join our growing team. If you are passionate about diagnostics take pride in fixing it right the first time and want to work in a supportive well-equipped environment we want to hear from you.

Position Overview

As an Automotive Master Technician you will be the shops leading expert on complex diagnostics and heavy repairs. You will work on a wide variety of vehicle makes and models utilizing advanced diagnostic tools to troubleshoot mechanical electrical and performance issues. Additionally you will play a key role in mentoring junior technicians and ensuring our shop maintains the highest standards of quality and safety.

Key Responsibilities

• Advanced Diagnostics: Utilize scan tools multimeters and oscilloscopes to accurately diagnose complex engine transmission electrical and drivability issues.

• Expert Repair: Perform major mechanical repairs including engine and transmission replacements HVAC system repairs and complex wiring fixes.

• Quality Assurance: Test-drive vehicles before and after repairs to ensure the problem is fully resolved and the vehicle is safe for the customer.

• Mentorship: Provide guidance support and technical advice to junior technicians and lube techs.

• Communication: Work closely with Service Advisors to clearly explain diagnostic findings recommended repairs and estimated timelines so they can effectively communicate with the customer. Complete digital multi-point inspections and attaching media for the Service Advisors to present to customers via email or text.

• Documentation: Keep detailed and accurate records of all repairs performed parts used and diagnostic codes pulled using Pencil Wrench.

• Maintenance: Maintain a clean organized and safe work area and ensure shop equipment is in good working order.

Qualifications & Requirements

• Certification: Stellantis 23/3E certified or CurrentASE Master Automobile Technician Certification (A1-A8) is strictly required. ASE L1 (Advanced Engine Performance Specialist) is highly preferred.

• Experience: Minimum of 5 years of professional experience as an automotive technician.

• Equipment: Must possess a comprehensive set of personal professional-grade tools (specialty shop tools and advanced diagnostic equipment will be provided).

• Skills: Exceptional mechanical aptitude strong problem-solving skills and a deep understanding of modern vehicle computer systems.

• License: Valid drivers license with a clean driving record.

• Physical Ability: Ability to lift up to 50 lbs stand for extended periods and perform the physical demands of automotive repair.

Benefits & Perks

• Health & Wellness: Comprehensive medical dental and vision insurance.

• Retirement: 401(k) plan with company match.

• Time Off: Paid Time Off (PTO) and paid holidays.

• Professional Development: Paid training.

• Extras: Employee discounts on parts and service uniform service yearly retention bonus.