Head of Group Benefits Rating & Quoting, Underwriting

Head of Group Benefits Rating & Quoting Underwriting

Were seeking a dynamic peoplecentered leader to oversee and evolve our newly centralized Rating and Quoting operations across multiple product lines. This role is responsible for setting strategy driving consistency and enabling highperforming teams to deliver accurate timely and competitive proposals for mid to largesize groups. The ideal candidate brings a strong balance of operational rigor talent development and innovationleveraging data technology and emerging AI capabilities to continuously improve service productivity and customer experience. This leader will partner closely with Sales Underwriting and Training teams while building a strong leadership pipeline and fostering a culture of engagement accountability and continuous improvement.

You will

• Collaborate with and set process for people leaders and their teams that generate proposals by applying Guardian and competitor information to rate re-rate quote and re-quote competitive proposals based upon specifications in the RFP internal guidelines and/or discussions/negotiations with sales and underwriting teams
• Responsible for rating and quoting process for dental life disability supplemental health product lines for 2-5000 life groups
• Develop and implement rating and quoting process that enables the teams to achieve key performance indicators such as turnaround time accuracy and productivity rates
• Encourage an environment where innovative ideas to improve process are embraced and implemented
• Drive consistency of process across teams
• Successfully balance workload across teams
• Develop and support skill advancement
• In conjunction with the Underwriting Training team develop robust and engaging training programs
• Build and maintain effective relationships and feedback mechanisms with sales and internal partners that successfully balances sales objectives and capacity.
• Enable the teams to deliver high levels of rating and quoting service quality & productivity
• Develop and implement strategies to meet turnaround time and quality during times of peak quote volume
• Drive an environment of high performance by establishing challenging service quality & productivity metrics while maintaining high team engagement
• Be instrumental in developing future Rating leadership for smooth succession
• Have a lead role in Underwritings AI transformation

You have

• A Bachelors Degree or equivalent work experience
• A minimum of 5 years of leading teams in a production environment
• The proven ability to manage both day to day execution and initiatives to achieve results of business goals
• Excellent interpersonal communications skills both written and verbal
• Advanced problem-solving and analytical skills
• Exceptional leadership skills to effectively manage a large team in a virtual environment.
• Excellent organizational and time management skills with the ability to work well under pressure.
• People oriented leader with exceptional ability to inspire teams creating high performance.

Critical Core Competencies

• Adaptable flexible and able to lead/manage the team through change
• Effectively navigate organizational complexity understanding the interdependencies and priorities
• High degree of intellectual agility to handle complex business and technical issues
• Superior critical thinking skills with a proven analytical business acumen.
• Exceptional leader of people who can mentor and build capabilities within teams
• Technology proficiency: demonstrates a solid understanding of leveraging technology tools and data to drive innovation operational improvements and customer experience

Salary Range:

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education experience knowledge and abilities of the successful addition to salary this role may also be eligible for annual sales or other incentive compensation.

Our Promise

At Guardian youll have the support and flexibility to achieve your professional and personal goals. Through skill-building leadership development and philanthropic opportunities we provide opportunities to build communities and grow your career surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardians Purpose to inspire well-being we are committed to offering contemporary supportive flexible and inclusive benefits and resources to our colleagues. Explore our company benefits at apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age race color creed religion sex affectional or sexual orientation national origin ancestry marital status disability military or veteran status or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access equal opportunity and reasonable accommodation for individuals with disabilities in employment its services programs and also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individuals known limitations related to pregnancy childbirth or related medical conditions unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact Please note: this resource is for accommodation requests only. For all other inquires related to your application and careers at Guardian refer to the Guardian Careers site.

Visa Sponsorship

Guardian is not currently or in the foreseeable future sponsoring employment order to be a successful applicant. you must be legally authorized to work in the United States without the need for employer sponsorship.

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.