Senior Staff Technical Program Manager (AI PlatformOS)

About Us

Co-founded in 2023 by Joe Laws and Grant Verstandig Trase Systems is AI Uncomplicated. Trase empowers enterprise leaders to harness the full potential of AI without the associated complexity and risks. We are an end-to-end solution for deploying managing and optimizing AI in the enterprise. Our platform specializes in bridging the last mile of AI adoption unlocking AIs full potential while driving efficiency and significant cost savings. Trase is at the forefront of AI Agent innovation topping the Hugging Face GAIA Leaderboard for Generalized AI Assistants ahead of industry giants such as Google Meta Microsoft and OpenAI. We are leveraging our cutting-edge technologies to develop mission-critical agentic applications in complex industries such as Healthcare Oil & Gas and National Security.

About the Role

As a Senior Staff Technical Program Manager you will own internal program execution across our operating system - ensuring that platform investments translate into shipped reliable and measurable outcomes.

This is not a coordination or reporting role. You are responsible for:

• Driving execution across highly coupled multi-team platform work
• Creating the operating system for engineering execution
• Ensuring platform systems (runtime infrastructure AI workflows) ship predictably and safely

You will operate at the intersection of:

• Platform engineering (agent runtime workflows system orchestration)
• DevOps / SRE (deployment reliability observability)
• DevEx (developer workflows CI/CD release safety)
• AI/ML systems (LLM-driven workflows evaluation and inference pipelines)

You are expected to be deeply technical - able to:

• Read architecture diagrams and system designs fluently
• Understand and reason about code APIs and system behavior
• Engage engineers on tradeoffs across infrastructure runtime and AI systems

While this is not a hands-on coding role the ability to read and occasionally write code to unblock or validate work is highly valuable.

Why this Role is Needed

Our operating system is a distributed orchestration-heavy platform with:

• Long-live stateful workflows
• Cross-service and cross-environment dependencies
• AI/LLM-driven execution paths requiring observability and control
• Strict reliability security and auditability requirements

As the platform scales the bottleneck shifts to:

• Cross-team coordination
• Dependency sequencing
• Release readiness
• Execution predictability

This role exists to:

• Reduce coordination overhead on engineering leads
• Ensure platform work is sequenced unblocked and measurable
• Improve delivery predictability without slowing velocity
• Translate platform investments into real shipped outcomes

Scope of Responsibilities

• Own end-to-end execution of internal platform initiatives across the Trase operating system translating ambiguous work across infrastructure runtime systems and AI/ML workflows into clear actionable plans while ensuring alignment across Engineering DevOps/SRE DevEx and Product.
• Identify and manage cross-team dependencies across services cloud infrastructure and AI pipelines sequencing work to minimize blocking dependencies reduce integration risk and avoid rework.
• Establish and maintain a lightweight operating rhythm that drives execution including milestone tracking execution reviews and release readiness checkpoints ensuring teams have clear priorities defined success criteria and visibility into risks.
• Partner with DevOps and SRE to ensure releases are safe validated and traceable and that platform and AI/ML changes are observable auditable and ready for production environments; drive go/no-go decisions based on system readiness and risk.
• Proactively identify and manage system-level risks across infrastructure deployment systems AI/ML pipelines and runtime behavior ensuring mitigation strategies are in place before issues impact delivery.
• Define and track key execution and reliability signals including delivery predictability release success rates dependency resolution and system health acting as the source of truth for execution status and risk.
• Continuously improve engineering execution by identifying inefficiencies in CI/CD workflows testing and integration systems and AI workflow evaluation partnering with DevEx and DevOps to increase developer velocity release safety and overall system reliability.

Senior Staff-Level Expectations

This role operates at system and cross-team scope not project scope. You will:

• Influence execution across multiple teams and domains
• Drive improvements in how systems are built deployed and operated
• Balance speed reliability and clarity
• Deliver outcomes that improve organization-level execution metrics

Qualifications

Required

• 12 years of experience in technical program management engineering or related roles
• Experience working on distributed systems cloud infrastructure CI/CD and deployment systems
• Strong understanding of DevOps / SRE workflows system dependencies and failure modes
• Demonstrated ability to break down ambiguous technical problems drive execution across teams influence without authority

Technical Depth (Critical)

• Strong technical fluency with ability to read and understand production code reason about system architecture and APIs engage in technical tradeoff discussions
• Experience with or exposure to AI/ML systems and LLM-based workflows AI infrastructure (inference evaluation orchestration)
• Ability to write code when needed (for debugging validation or prototyping) though not a primary responsibility

Strongly Preferred

• Experience working closely with DevOps / SRE teams platform engineering teams
• Familiarity with Kubernetes Infrastructure-as-Code observability systems
• Experience in regulated or high-security environments

Working Style

• High ownership and accountability
• Strong bias for action and clarity
• Comfortable operating in ambiguity
• Focused on outcomes over process

Some travel is required.

If you want to be on the cutting edge of technology building AI solutions for the future and are up for a challenge lets talk!

Salary Range: $00. This represents the typical salary range for this position based on experience skills and other factors.

#LI-RCP

Our Trase Benefits:

For full-time roles only

• Career track opportunity with potential for rapid advancement withstrong performanceas the firm grows
• 100% employer paid comprehensive health care including medical dental and vision for you and your family.
• Paid maternity and paternity for 14 weeks at employees normal pay.
• Unlimited PTO with management approval.
• Opportunities for professional development and continued learning.
• Optional 401K FSA and equity incentives available.
• Mental health benefits are available through Tara Mind.

Were an Equal Opportunity Employer: Youll receive consideration for employment without regard to race sex color religion sexual orientation gender identity national origin protected veteran status or on the basis of disability.

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