Client Service Manager

Company:

Marsh

Description:

Responsible for a portfolio of clients and managing the day to day activities of those captive insurance companies.
Prepare financial statements in an accurate and timely manner including supplemental financial information required by the client.
Ability to manage complex clients in full cycle life accounting.
Familiar with international clients unique rules and regulations.
Reconciles cash and investment accounts. Prepares bank deposits and cash disbursements.
Assists clients in the full day to day activities and requests independently and pro-actively.
Plans and completes the annual audit for clients which can include preparation of regulatory filings and GAAP financial statements.
Knowledgeable or highly knowledgeable in GAAP and can speak to and guide clients in evaluating and implementing new principles.
Ensures legal and regulatory compliance processes and procedures are followed for local accounting and financial reporting. Proactively has conversations with clients on any trending regulatory issues or changes.
Maintains client files in accordance with regulations and best practices.
Has clear communication and relationship building skills and can troubleshoot most client relationship scenarios.
Monitors and documents team and client activities to prevent and detect problems.
Corresponds with other service providers. Including reviewing analyzing and discuss any reports provided by the service providers (eg. actuaries auditors claims handlers etc)
Coach mentor and assist junior or new colleagues in their roles. Reviews junior colleague work before being sent to clients or other stakeholders.
Participates in ongoing global projects such as developing best practices or new policy.
Organizes plans and leads board and committee meeting materials and be active participant in the annual board of directors meeting and other client meetings.
Performs other job-related duties as assigned.
Complies with Marsh internal controls and any client specific internal controls.
Helps establish and implement standardized financial activities and procedures to improve efficiency.
Solid understanding of insurance insurance policies and insurance accounting.

Marsh Risk is a business of Marsh (NYSE: MRSH) a global leader in risk reinsurance and capital people and investments and management consulting advising clients in 130 countries. With annual revenue of over $27 billion and more than 95000 colleagues Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk visit or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color veteran status (including protected veterans) or any other characteristic protected by applicable law. If you have a need that requires accommodation please let us know by contacting

Marsh is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

The applicable base salary range for this role is $65900 to $140800.

The base pay offered will be determined on factors such as experience skills training location certifications education and any applicable minimum wage requirements. Decisions will be determined on a case-by-case addition to the base salary this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits tuition assistance 401K savings and other retirement programs as well as employee assistance programs.