Claims Administrator (Commercial)

Job Description

Claims Administrator - Multi-Line Adjuster (WC/GL/Property Damage BI Commercial Auto)

Job Summary

Seeking a dedicated and experienced Claims Administrator to join a team as a property and casualty claims this role you will work closely with Risk Advisors to provide exceptional service to clients ensuring prompt and fair handling of claims. You will act as a trusted expert resolving issues and developing action plans for high-exposure claims. This position offers an exciting opportunity to work in a collaborative and fast-paced environment with a focus on client advocacy and professional growth.

Compensation Package

• Salary Range: $80000 - $105000 annually (based on qualifications and experience)
• Benefits:Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Serve as a property and casualty claims advocate for clients providing expert guidance and support.
• Handle claims across multiple lines including Workers Compensation (WC) General Liability (GL) Commercial Auto Property Damage and Bodily Injury.
• Develop action plans for high-exposure claims and ensure accurate reserve and claims handling.
• Collaborate with insurance adjusters to achieve optimal claim resolutions.
• Conduct claim review meetings and provide insights to clients and Risk Advisors.
• Analyze loss history experience modifications and claims reports to identify trends and recommend strategies to reduce risks.
• Mentor and support Associate Claims Administrators.
• Maintain professionalism and build trusted relationships with clients Risk Advisors and external stakeholders.

Qualifications/Requirements

• A combination of education and experience typically including a high school diploma or bachelors degree and a minimum of 5 years in property and casualty insurance.
• Strong knowledge of commercial insurance coverage and claims processes.
• Excellent oral and written communication skills.
• Exceptional organizational skills with the ability to prioritize tasks effectively.
• Proficiency in CRM software and Microsoft Office Suite.
• Knowledge of ModMaster and basic concepts is a plus.
• Ability to work in a fast-paced environment and manage a caseload of 100-125 claims.
• Willingness to be client-facing and work with industries such as construction manufacturing transportation hospitality and retail.
• Valid drivers license and ability to travel to various locations as needed.

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