Service Center Team Manager (PHE)

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop worldleading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140yearold startup culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the job

As an integral member of our team you will play a pivotal role in leading daily repairshop operations and supporting all Plate Heat Exchanger (PHE) Service Center activities. You will have the opportunity to manage workshop employees provide technical expertise drive continuous improvement and ensure safe efficient highquality repair processes contributing to the overall success and growth of our organization. Currently this is an on-site opportunity located in Des Moines IA.

As a part of the team you will:

Manage daily repairshop operations and provide handson leadership on the shop floor

Support Order & Shop Coordinators Team Leads and field representatives with technical and operational guidance

Interpret engineering drawings research repair history and troubleshoot equipment issues

Drive capacity planning training development and employee performance

Ensure shop safety compliance PPE usage and completion of safety inspections

Lead and participate in ALPS 5S and continuousimprovement initiatives

Manage job folders shop records vendor POs and documentation accuracy

Track employee utilization support payroll/timekeeping and reconcile shop supply accounts

Provide technical support to customers and participate in site visits as needed

Collaborate with engineering quality and management teams to improve repair processes and turnaround times

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

What you know

You have an Associates degree in an Engineering or equivalent experience and:

510 years of handson experience in repair reconditioning manufacturing jobshop or servicecenter environments

Experience with Lean improvement tools (5S Six Sigma Kaizen)

Experience with MRP/ERP systems

Ability to read and interpret blueprints

Strong understanding of machining and welding techniques

Strong customerservice orientation and communication skills

Ability to lead teams prioritize work and perform under pressure

Behaviors: teamwork flexibility initiative sound judgment integrity and drive.

Whats in it for you

We offer a challenging position in an open and friendly environment where we help each other develop and create value. Your work will have a true impact on Alfa Lavals future success. Our benefitseligible associates enjoy healthcare dental and vision plans a robust wellness program generous 401(k) paid holidays paid timeoff benefits and more.

At Alfa Laval we carefully consider a wide range of factors to determine your total compensation package. We rely on market indicators and consider your specific job background skills and experience to get it right. The base salary for this role is typically $80.000 to $90.000.

Alfa Laval is an equal opportunity employer. We are committed to building an inclusive and diverse workforce. All employment is decided on the basis of qualifications merit or business need without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status.

EEO/Vet/Disabled Employer