Lab Clerk HRA-775

Job description

Job Summary

The Laboratory Office Clerk will perform the various office tasks required with receiving processing reporting and delivering laboratory test results and other lab reports as they are completed in the department and/or received from reference laboratories. Upon receiving written orders from physicians or their designees the Lab Clerk will help coordinate efficient and timely patient specimen collection by Phlebotomists. All testing orders are directed to the phlebotomy team in order of priority. The Lab Office Clerk will field questions from various sources regarding information about the Laboratory and lab test requirements or specifics and test results.

Duties/Responsibilities: Core

Performs all job duties in a manner consistent with Laboratory CLIA and TJC requirements

Demonstrates professional conduct at all times

Maintains patient/staff confidentiality at all times

Accurately and efficiently processes anatomical and clinical lab test reports and distributes for routing to various locations

Follows all laboratory safety rules and reports any possible hazards to the Lab CLS/MLT and/or Lab Manager

Files and/or retrieves lab copies of patient test reports in cabinet files and/or in computer

Phones results of patient tests to physicians nurses or unit clerks as required or requested by Lab Manager/ Lab Technologist as urgency dictates

Greets patients in a courteous manner responds to patients with empathy and positive interpersonal skills

Keeps the Lab Supervisor informed about malfunctioning of any office equipment

Verifies inventories and prepares orders for certain lab supplies as directed by the Supervisor

Unpacks and stocks supplies documents date received with initials and date

Responds to changes in work schedules as necessary or as requested

Accepts responsibility for and becomes available to work different work shift when workload and/ or other conditions warrant

Continuously works on establishing good rapport and cooperative working relationship with all co-workers

Shows ability to handle unexpected situations and is able to exercise independent thought and actions when necessary

Assists in training of new staff members as requested

Reports to work as scheduled

Always wears hospital identification badge and adheres to the hospital and department dress codes

Picks up laboratory specimens at physicians offices at least twice daily

Is capable of handling numerous telephone calls simultaneously which includes reports and requests with regard to the following:

o Receipt and dispatch of orders for specimen collection for testing

o Requests for patient reports/test results

o Status of in-house tests

o Status of references tests

o Turnaround time for tests

o Verification of patient test orders

o Status of blood bank transfusion services patient blood products

o Laboratory specimen requirements

o Copies of patient lab reports

o Telephoned reports from reference lab

o Scheduling of special procedures (Bone Marrows Biopsies and Frozen Sections)

o Arrangements for courier services and transportation for special patient tests samples to specialized reference labs

o Laboratory test prices and/or availability

o Recalls patients for re-draw when recollection of specimen is necessary

Familiarity with sources of information about Laboratory testing procedures/policies for the various areas within the Lab (Surgical Pathology Histology Chemistry Microbiology Hematology Blood bank Coagulation Urinalysis)

Prepares and mails lab reports to out-of-town physicians

Familiar with the billing processes with regard to the following:

o Obtains proper pricing and codes charges for lab tests

o Prepares charge badges for posting

o Arranges for charge credits on patient accounts when necessary

o Financial classes and method of billing

Performs with minimum of errors -works neatly and with accuracy regardless of volume of work

Types Laboratory requisitions when required

Assists Phlebotomist when necessary i.e. holding children for blood draws checking specimen requirements distribution of incoming patient samples and test requisitions to various areas in the Lab as requested

Performs other duties as requested by the Lead CLS/MLT or Lab Manager

Accuracy and efficiency with which all assignments are completed

Shows willingness to assist other Laboratory personnel when requested

• Independently shows willingness to assist other Laboratory personnel as workload permits

Required Skills/Abilities

Detail-oriented organized and good computer skills

Able to work effectively and be able to deliver on tight schedules

Excellent communication skills

• Bilingual preferred

Education & Experience

High school diploma or equivalent required

• Previous clinical lab experience and/or medical background preferred

Job Type: Full-Time Variable Shift

Pay: $22.00 to $30.00 hourly

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Hollister CA 95023 (Required)

Alternatively you may submit your completed application directly to .

You can access the application form here: job offers are contingent upon the successful completion of a background check physical exam drug test and verification of education qualifications and credentials.

San Benito Health Care District is an equal opportunity accordance with applicable law we prohibit discrimination and harassment against employees applicants for employment individuals providing services in the workplace pursuant to a contract and volunteers based on their actual or perceived: race religious creed color national origin ancestry physical or mental disability medical condition genetic information marital status (including registered domestic partnership status) sex (including pregnancy childbirth lactation and related medical conditions) gender (including gender identity and expression) age (40 and over) sexual orientation status military and veteran status and any other consideration protected by federal state or local law (sometimes
referred to collectively as protected characteristics).