Sample Management Supervisor

The Opportunity:

In this role you will report to the Territory Area Manager and will work closely with the Avantors Advanced Laboratory Services professionals to serve our customers by performing customized mission-based lab work and research protocols that help return time back to science.

Location: Cambridge MA

Shift: MondayFriday 7:30 AM4:00 PM

Salary range: $89000$100000 with eligibility for a 5% annual ICP bonus

Benefits:

Health & Wellness

• Comprehensive Medical Dental and Vision coverage

• Wellness programs

• Eligible for medical coverage starting Day 1

Time Off

• Paid Time Off (PTO)

• Company-paid holidays

• Choice holidays

Financial Well-Being

• Flexible Spending Account (FSA) and Health Savings Account (HSA)

• Commuter benefits

• 401(k) retirement plan

• Tuition assistance

• Employee Stock Purchase Plan discount

What were looking for

Education:

• Associate or Bachelors degree in a science or business-related field preferred.

Experience:

• 45 years of experience in laboratory operations and/or sample/compound management/automation and digital workflow systems.

• 35 years of experience in a regulated environment (GxP GLP GMP CLIA).

• Previous supervisory or team leadership experience in a laboratory setting.

Technical Skills:

• Advanced knowledge of sample handling storage shipping and inventory management.

• Experience with ERP/LIMS systems; Titian Mosaic required.

• Proficiency in Microsoft Word Excel PowerPoint and Microsoft Teams.

• DOT and IATA certifications required; IMDG Hazwoper OSHA CPR and spill containment training desired.

• Knowledge of SAP Oracle Power BI and other inventory management systems

• Laboratory Automation & Digital Workflow Proficiency Required

Core Competencies

• Strong leadership mentoring and team development capabilities.

• Excellent customer service and stakeholder management skills.

• Strong written and verbal communication skills.

• Close attention to detail organization and data accuracy.

• Ability to prioritize multitask and adapt in a fastpaced environment.

• Confident decision-making and troubleshooting skills.

• Ability to lift 50 lbs and meet all required safety and background requirements.

How you will thrive and create an impact

Avantors Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma pharmaceutical educational industrial and high-tech industries with customizable flexible solutions and end-to-end laboratory operations this role you will:

• Serve as the primary onsite point of contact for the customer managing daily communication reporting issue resolution and service delivery in alignment with contractual requirements.

• Lead supervise coach and mentor a team of Sample Management Specialists and laboratory technicians while maintaining accountability for performance quality and compliance.

• Set daily priorities and allocate resources to ensure efficient execution of sample and compound management workflows balancing supervisory responsibilities with handson laboratory support.

• Oversee the endtoend management of highvalue samples and compounds including receipt handling storage tracking preparation shipping and disposition in a regulated (GxP/GLP/GMP/CLIA) environment.

• Ensure strict adherence to SOPs SOWs safety standards and customer-documented instructions maintaining full regulatory compliance and data integrity.

• Manage and optimize laboratory automation workflows including automated sample storage systems liquid handling platforms robotics-enabled processes and digital tracking tools to improve throughput and reduce error rates.

• Utilize LIMS/ERP and sample management systems (e.g. Titian Mosaic or equivalent) to support automated inventory control chain-of-custody tracking KPI reporting and workflow optimization.

• Train laboratory personnel on the proper use of automated equipment digital systems and technology-enabled workflows ensuring documented competency and compliance.

• Conduct routine audits of automated and manual sample storage locations to verify accuracy labeling traceability and environmental conditions.

• Lead continuous improvement initiatives identifying opportunities to replace or enhance manual processes through automation standardized workflows and system enhancements.

• Analyze operational data and automation metrics to track productivity quality timeliness and service-level performance implementing corrective actions when needed.

• Develop update and maintain SOPs KPIs SPIs training records and quality documentation including automation-related procedures.

• Act as the first point of escalation for deviations related to sample handling automation failures quality events or safety concerns.

• Prepare for and support customer and regulatory audits serving as the onsite lead for audit response documentation and corrective action planning.

• Oversee routine equipment maintenance calibration and validation for both manual and automated laboratory instruments.

• Perform hands-on laboratory duties during staffing gaps or high-volume periods to maintain operational continuity.

• Drive cost savings and cost-avoidance initiatives through process automation workflow standardization and operational efficiency improvements.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor

Dare to go further in your career. Join our global team of 14000 associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes peoples lives for the better. It brings new patient treatments and therapies to market giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his moms voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents learn new skills and grow your career at Avantor.

We are committed to helping you on this journey through our diverse equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

Pay Transparency:

The expected pre-tax pay for this position is

Actual pay may differ depending on relevant factors such as prior experience and geographic location.

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state/province or local law.

If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections please view the Know Your Rights poster.

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3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor or by failing to comply with the Avantor recruitment process you forfeit any fee on the submitted candidates regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.