Senior Program Manager – Digital Enablement & Care
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Job Location:
San Jose, CA - USA
Yearly Salary:
$ 124300 - 234600
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
The Opportunity
- Manage the development and implementation process for the Digital Enablement and Care team focusing on Helpx Community Assistants and App store surfaces
- Coordinate departmental and cross-functional teams focused on delivering new features and content/or upgrading the existing product
- Responsible for projects from initiation through delivery including planning and maintaining schedules
- Lead cross-functional activities and teams ensuring completion of high-quality projects on time and within budget
What youll Do
- Proactively drive program execution and associated scope timeline and resources with minimal guidance
- Evaluate existing processes and procedures; identify and drive improvements; clarify roles and responsibilities across various organizations
- Engage with regional teams for international deployment of capabilities and content
- Analyze scope needed to achieve program goals assess resource requirements budgeting lead change control
- Develop detailed cross-team project or program plans that take into account all requirements constraints resources and results associated with defined objectives
- Aggregate organize and synthesize program and project information in order to communicate with extended team and management
- Clearly communicate goals roles responsibilities and desired program outcomes
- Coordinate and run operational project and executive check-in meetings
- Work closely with Product Managers to build clear roadmaps/project plans and clarify requirements
- Establish credibility with peers and be a driving force for change when needed
- Perform risk management: identify analyze respond and control risks resolve project-specific issues and partner concerns in a timely manner
- Deliver clear status communication to project teams partners and leadership teams
- Drive tactical decisions for projects that are under your direct responsibility rt Text
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What you need to succeed
- Bachelors degree or equivalent experience
- Minimum of 7-12 years of program/project management experience preferably with large enterprise web projects with a focus on customer experience
- Hands on experience with Agile & project management methodologies with confirmed leadership capabilities
- Solid understanding of Web technologies including web content management systems and workflows
- Knowledge and experience with Microsoft Excel Project SharePoint JIRA and Wiki
- Excellent business partner management and presentation skills
- Desired traits: Driver Organized Articulate Attention to detail Flexible Creative and High EQ
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity productivity and personalized customer experiences. Adobes industry-leading offerings including Adobe Acrobat Studio Adobe Express Adobe Firefly Creative Cloud Adobe Experience Platform Adobe Experience Manager and GenStudio enable people and businesses to turn ideas into impact powered by AI and driven by human ingenuity.
Our 30000 employees worldwide are creating the future and raising the bar as we drive the next decade of growth. Were on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
Lets Adobe together
At Adobe we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life including our values and culture focus on people purpose and community Adobe for All comprehensive benefits programs the stories we tell the customers we serve and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other protected characteristic. Learn more.
Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process email or call 1 .
AI Use Guidelines for Interviews:
Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work your application may not move forward in the process.
At Adobe we empower employees to innovate with AI and we look for candidates eager to do the same. As part of the hiring experience we provide clear guidance on where AI is encouraged during the process and where its restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $$234600 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.In California the pay range for this position is $162000 - $234600
At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting) the application window will remain open until at least the date and time stated above in Pacific Time in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location no specific application window applies and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Required Experience:
Manager
