Banquet Captain Hilton Baltimore Inner Harbor

What are we looking for

Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

• Hospitality - Were passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing all the time.
• Leadership - Were leaders in our industry and in our communities.
• Teamwork - Were team players in everything we do.
• Ownership - Were the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

EOE/AA/Disabled/Veterans

The Hilton Baltimore Inner Harbor is seeking a Banquet Captain to join their team! This individual will be helping to oversee a large group of 55associates.

With over 120000 square footage of event space the ideal candidate has open availability and at least 2-3 years of hotel banquet captain experience. Seeking someone with strong communication and time management skills. Prior background in a unionized work environment is highly preferred. Delphi/Salesforce proficiency is an asset.

Pay Rate: $32.85-36.51 per hour

What are the benefits of working for Hilton*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such as:

• Medical Insurance Coverage for you and your family**
• Best-in-Class Paid Time Off (PTO)**
• Mental health resources including free counseling through our Employee Assistance Program**
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Go Hilton travel program: 100 nights of discounted travel
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Access to your pay when you need it through DailyPay
• Paid Holidays including your birthday!

*Available benefits may vary depending upon property-specific terms and conditions of employment

**Available to positions classified as Full Time only

What will I be doing

As a Banquet Captain you would be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Assist with the planning organizing and execution of all banquet functions including but not limited to breakfast coffee breaks luncheons dinners cocktail receptions galas etc.
• Greet and welcome client representative and guests responding to requests in a timely friendly and efficient manner
• Participate in and lead department meetings
• Process banquet checks accurately and efficiently for payment
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal state local and company regulations