Senior Full-Stack Software Engineer (AI Automation)

Were building the next generation of customer and employee identity solutions and were looking for a Senior FullStack Software Engineer to help us evolve our CIAM (Customer Identity and Access Management) platform.

In this role you will design build and support authentication features and integrations in securitysensitive environments. Our approach is automationfirst and AIenabledquality validation and release readiness are engineered into the system from the start not added at the end. Youll work across the full lifecycle of software delivery partnering closely with technical leaders and crossfunctional teams to reduce manual work increase reliability and improve developer and customer experiences. You do not need to be an AI specialist to succeed in this role. What matters most is strong engineering judgment a mindset of continuous improvement and experience building reliable systems at scale.

Position Responsibilities:

• Design build and enhance CIAM authentication features and integrations owning changes from design through production support.
• Develop application and integration code with quality security and reliability built in through automated testing and validation.
• Introduce and continuously improve automated tests checks and quality gates as a standard part of feature delivery.
• Use AIassisted development tools thoughtfully to accelerate activities such as test creation validation and regression coverage where they add clear value.
• Identify repetitive or manual work across testing environments and releases and reduce it by improving system design and automation.
• Enhance CI/CD pipelines to ensure issues such as regressions configuration errors and security gaps are detected early and automatically.
• Collaborate with engineering leads architects release teams and external vendors to translate standards and risks into enforceable automated controls.
• Apply sound engineering judgment share technical perspectives and respectfully challenge solutions that increase complexity without improving outcomes.
• Leave systems easier to test validate maintain and release than you found them.

Required Qualifications:

• Approximately 5 years of professional software engineering experience including building and supporting production systems. (We recognize experience can be gained in many waysif your background is different but relevant we encourage you to apply.)
• Experience with fullstack or backendfocused development including APIs integrations and distributed systems.
• Exposure to authentication identity or securitycritical systems (e.g. CIAM IAM AuthN/AuthZ) is an asset but not required.
• Handson experience with CI/CD pipelines automated testing and quality controls integrated into everyday development.
• A track record of replacing manual or repetitive work with automation to improve reliability and delivery efficiency.
• Comfort using modern development tools including AIassisted tooling with good judgment around when automation is the right solution.

Preferred Qualifications:

• Strong problemsolving skills independence and the ability to collaborate effectively across teams and with external partners.
• A mindset focused on ownership learning and continuous improvement.

When you join our team:

• Well empower you to learn and grow the career you want.
• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our distributed team well support you in shaping the future you want to see.
  

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.