Senior Program Manager, NA AMZL L&D

Leader Talent Development (LTD) is looking for a Senior Program Manager to build scalable training and leadership programs within North America Amazon Logistics (AMZL). This role requires scoping and creating project plans planning and managing on-the-job learning programs including content implementation and measurement across multiple modalities and formats. You will have proven track record in taking on end-to-end ownership and successfully delivering results in a fast-paced and dynamic business environment. This is an individual contributor role where cross-functional partnership will be key to success.

Key job responsibilities
- Lead project teams to analyze needs prioritize content roadmaps then design and develop the programs and associated curriculum and training materials to meet those needs.
- Build relationships and collaborate with cross-functional business partners at all levels including subject matter experts (SMEs) and senior level leaders to uncover and support learning priorities.
- Partner with other AMZL L&D PMs to leverage existing content and programs to continuously improve connections across training programs.
- Identify the tools and learning technology choices that will provide ways to cost effectively scale your programs and improve learning effectiveness and speed to mastery for AMZL leaders.
- Measure evaluate and report on the effectiveness and business impact of your learning programs and content.
- Create and manage the communication strategy for promoting and highlighting your priorities and the status with your curriculum development roadmaps creation of PRFAQs Project Charter and setting timelines/success criteria.
- Manage the catalyst process to identify timelines for pilots and launch dates.
- Proactively drive enhancements and continuous development of the training program; explore new learning solutions that support managers to develop their knowledge and leadership capabilities.
- Must be able to travel 20% each quarter.

A day in the life
Day to day activities include leading and attending stakeholder calls for program development and implementation writing and presenting business strategy docs holding one-on-one status calls with internal partners completing fact-finding and feedback collection sessions; and deep diving data feedback and other information to propose root-cause analyses and correlating solutions.

About the team
Our team provides the lifecycle of talent development for NA AMZL Ops Leaders through a series of Academy onboarding programs and continuous development programs that enable successful professional career growth with Earths best employer. Day 1 University is the parent branding for a suite of Academy and Post Academy product offerings that invest in the continuous development of operations leaders across all levels. When combined Academy and Post Academy programs provide the lifecycle of talent development needed to be a successful Amazon Operations Leader.

- Bachelors degree
- 5 years of working cross functionally with tech and non-tech teams experience
- 5 years of team management experience
- 5 years of cross functional project delivery experience
- 5 years of program or project management experience
- Experience defining program requirements and using data and metrics to determine improvements

- Experience managing analyzing and communicating results to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at TN Nashville - 114500.00 - 160000.00 USD annually
USA VA Arlington - 127200.00 - 172100.00 USD annually
USA WA Bellevue - 127200.00 - 172100.00 USD annually