Retail Sales Operations Manager

Who We Are

O Positiv Health is a Los Angeles-based womens health company on a mission to support women through every stage of lifefrom their first period to well beyond their last. Since launching in 2018 O Positiv has reshaped the womens health space tackling long-overlooked issues with innovative science-backed products and boldly breaking taboos along the way. Our growing portfolio spans PMS & hormone balance vaginal & urinary health digestion menopause and conception supportoffering vitamins supplements and personal care products that women trust.

Today O Positiv products are sold nationwide at Target Walmart CVS Meijer Amazon TikTok Shop and . Were proud to hold the #1 Vaginal Probiotic nationwide and multiple top-performing products across major wellness categories. We are scaling fast and shaping the future of womens health. Our team combines an entrepreneurial spirit with a passion for innovation and a commitment to impact. Join us and youll have the opportunity to grow alongside a company thats making a real difference.

Your Role

The Retail Sales Operations Manager is the operational engine behind O Positivs retail business. This position plays a leading role behind the systems processes and executional rigor required to scale across Mass Drug Club Grocery and Natural channels.

You will serve as the conduit between Sales Finance Marketing and Supply Chain ensuring that new item launches promotions trade investments and in-market execution are delivered with precision and consistency.

This role reports to the Head of Retail Sales and plays a critical part in enabling account teams to focus on strategy selling and customer relationships while ensuring flawless execution behind the scenes.

The ideal candidate is a highly organized detail-oriented operator who thrives in a fast-paced high-growth environment and takes pride in building scalable processes that drive business performance.

Responsibilities and Duties

• Support seamless execution across Sales Finance Operations and broker partners serving as a cross-functional collaborator that keeps every stakeholder aligned from item launch through in-market performance
• Partner with Sales and Finance to bring discipline and visibility to the promotional and trade calendar supporting gross-to-net management through sharp trade inputs accruals and post-event analysis
• Drive item setup and data integrity across all retailer portals (Walmart Target CVS Meijer and future accounts) becoming the go-to resource on retailer systems and getting ahead of issues before they impact launches or shelf readiness
• Partner with Retail Strategy to assess velocity improvement opportunities distribution gains and competitor promotional uplift helping translate data into clear recommendations that move the business forward
• Support the broker network with clear communication of priorities timelines and success metrics while keeping a close eye on in-market execution across distribution pricing compliance and promotional activity
• Help keep forecast inputs sharp by partnering with Operations and Finance across promotions distribution changes and seasonality and bring that same support to new item launches pitches and channel expansion
• Help build the scalable processes and operating cadences that allow the organization to grow efficiently as new customers and channels come online

Qualifications and Skills

• Experience:
• 4 years of experience in CPG sales operations trade marketing retail execution or broker management
• Hands-on experience with major retailer portals (Walmart Target CVS etc.) strongly preferred
• Experience working with syndicated data sources (SPINS NielsenIQ) and retailer POS systems
• Proven ability to manage multiple workstreams with strong attention to detail and follow-through

• Interpersonal:
• Highly organized operator with strong project management skills and a bias for execution
• Strong analytical mindset with the ability to translate data into actionable insights
• Effective cross-functional collaborator across Sales Marketing Finance and Supply Chain
• Clear communicator who can align stakeholders and drive accountability
• Comfortable operating in a fast-paced high-growth environment with evolving priorities

• Additional Preferred Experience and Skills:
• Experience in vitamins supplements OTC or personal care categories
• Experience supporting high-growth or emerging brands scaling into national retail

Applicants must be currently authorized to work in the United States on a full-time basis.

Hours and Compensation

The anticipated base compensation range for this role will be $135000 - $155000 annually. Compensation will be commensurate with the candidates experience and local market rates.

• Job Type: Full-time
• Pay based on prior experience
• Position will be based out of Santa Monica Los Angeles - in person (Mon-Thurs in office/Friday remote)

Benefits & Perks

• Flexible PTO Sick Days and Wellness Days
• Monthly Social Hours
• Medical Vision and Dental Coverage
• 401K with matching
• $50/month Fitness Reimbursement Up to $1800 in annual wellness benefits
• An environment of collaboration high performance & respect amongst all employees and managers

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O Positiv is proud to be an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

O Positiv believes in the power of building a diverse and culturally inclusive team. We seek candidates from all backgrounds to join our teams. Were driven to build a workplace based on inclusive behaviors and equitable systems where all employees can bring their authentic selves feel engaged and share their perspectives as a valued member of O Positiv.