Customer Service Representative
Dalton, GA - USA
Job Summary
Attention customer service rockstars!If you thrive on keeping customers happy providing solutions fast and making sure orders flow smoothly across the countrythenyou are needed!Goddard Mason Executive Search(a dedicated division of Quality Staffing inc.)has a wonderfulGreater Dalton GAbased flooring wholesale client offering a greatCustomer Service Representativeopportunity for you!
As the go-to person for retailers distributors and internal teams you will be working normal day-time business hours Monday-Friday. You will go straight to our client and depending on experience and ability you will earn awage of $18.00-$24.00per hour.
Benefits of this Opportunity:
- Competitive compensation!
- Supportive leadership environment and ability to grow & impact the organization.
- Paid Time Off.
Duties & Responsibilities
- Manage inbound customer inquiries via phone email portal regarding orders pricing shipping invoicing returns claims.
- Coordinate with sales warehouse and logistics teams to ensure on-time delivery.
- Track and manage shipments.
- Build and manage strong relationships with customers.
- Proactively communicate delays or issues.
- Continually improve processes and customer experience.
Requirements & Qualifications
- Aminimum of two years customer service experience in the flooring industry isrequired.
- Experience with AS400strongly preferred.
- Solution-oriented attitude.
- Strong attention to detail and ability to juggle multiple priorities.
- Excellent phone presence and written communication skills.
A sharp energetic Customer Service pro (such as you!) that can own the customer experience and keep everything running like clockwork should apply today! Email your resume to or
Required Experience:
Unclear Seniority
About Company
We Find Qualified Workers that Get the Job Done Take the Worry Out of Your Staffing Schedule a Meeting Fill Jobs Meet Deadlines Delight Your Customers Are You Tired of Being Short Staffed? Finding employees is hard, finding qualified employees is even harder. Without the right candida ... View more