Student Administration Team Leader (Student Fees)

• Lead student fees operations and compliance
• Drive studentcentred service and continuous improvement
• Full time fixed-term role (6 months) based in Hobart Launceston or Burnie

About the opportunity

As a senior member of the Student Administration team the Team Leader (Student Fees) will support the Manager with managing the day-to-day operations strategic initiatives and administrative support for a pivotal and multi-functional area of Student Services and Operations which supports the student journey.

Youll lead a team of professional staff within the Student Fees Team who provide service excellence timely advice and support to our students and stakeholders. Youll champion the Student Fees area and will be an important exemplar mentor and support person for your staff. Youll also lead innovative improvement projects and work collaboratively with other members of the wider team to ensure the provision of administrative support is delivered in a student focused timely and professional manner.

What youll do:

• Coordinate the operational planning and workload for the Universitys student fee collection activities including student payments student fee documentation refunds and remission of student debt fee setting and debtor management.
• Lead the development of policies and procedures services review and improvement projects across student fees in adherence with legislation.
• Provide high level administrative support to create a student-centric and collaborative service culture.
• Lead a high performing team to deliver efficient innovative initiatives contributing towards Universitys strategic goals.
• Contribute to strategic planning and provide analytical and statistical reports against performance targets.

What were looking for:

• Knowledge and experience in delivering complex administrative and technical functions with continuous improvement and service excellence.
• High level negotiation stakeholder engagement and problem-solving skills.
• Project management skills with an ability to analyse review make recommendations and clearly convey complex information ideas and concepts.
• Experience leading systems and process improvement initiatives and in managing a variety of systems and software within higher education.
• Previous experience working in student administration or systems setting is highly desirable.
• Current Australian Drivers Licence.

Salary details

Appointment to this role will be at HEO 7 and will have a total remuneration package of up to $130943 comprising base salary within the range of $101821 to $111917 plus 17% superannuation.

How to Apply

• This vacancy is being advertised internally only in the first instance to current staff.
• In submitting your application you acknowledge you have/intend to discuss your interest in this vacancy with your current manager and understand they may need to be contacted confidentially by the hiring manager as part of the assessment of your application.
• To apply online please provide your CV and 1-2-page cover letter outlining your interest in the role skills capabilities and experience. You do not need to separately address the success profile.
• For further information about this position please contact Mike Sly Manager Student Administration at or on.
• Please visit for our guide to applying and details on the recruitment process.
• Please refer to the attached Position Description Below for full details.

Position DescriptionStudent Administration Team Leader (Student Fees).pdf

Applications close Thursday 30 April 2026 11.55pm

The University of Tasmania acknowledges the Palawa/Pakana and Gadigal/Wangal people as the traditional custodians of the land sea and waters of the areas upon which we live and work. We recognise their valuable contributions and deep connection to country and pay respect to Elders past and present.

As part of our commitment to a safe and inclusive workplace employment history and police checks may be conducted as part of the selection process.

To be eligible for this position you are required to hold Australian or New Zealand Citizenship permanent residency or a valid visa that enables you to fulfil the requirements of this role.