Senior Manager, Consulting Restaurant Technology
Chicago, IL - USA
Job Summary
RESPONSIBILITIES:
- Design and implementholistic transformation strategiesacross people process and technologymodernizing both guest-facing capabilities (e.g. mobile ordering digital payments voice ordering loyalty programs) and internal operations (e.g. inventory kitchen management labor scheduling)
- Lead and manage teams and client relationships on digital transformation initiatives aligning technology solutions with business goals to drive innovation and efficiency.
- Facilitate client working sessions including:
- Requirements gathering writing use cases user stories
- Functional design decision workshops
- Conference room pilots
- Deployment and adoption planning
- Managing engagement budgets
- Lead large-scale digital transformation initiatives with measurable business impact within the restaurant and hospitality industries modernizing customer engagement operations and enterprise systems.
REQUIRED QUALIFICATIONS:
- 12 years of experience in Digital Transformation and Enterprise Application modernization initiatives.
- Deep hands-on experience withrestaurant and hospitality system landscapes including FOH/BOH systems integrationPOS platforms (e.g. Toast Oracle Symphony Qu PAR NCR Aloha).
- Functional Enterprise Architecture experience comfortable planning leading the selection & implementation services.
- Formal consulting experience is required (Big 4 Top 20 or boutique).
- Strong documentation analytical organizational digital agility and presentation skills.
- Worked with enterprise restaurant or hospitality brands.
- Drove platform consolidation and workflow optimization acrossCPQ ERP SCM FP&A HCM and POSpreferably with tier-one enterprise solutions (e.g. Oracle NetSuite SAP Microsoft Dynamics OneStream)
- Comfortable transitioning between strategic and execution responsibilities to maximize client value
- Utility-type players willing to work in an emerging market kind of environment (e.g. business development market start-up activities).
- Innate problem solvers who want to grow in a flexible collaborative culture.
- B.A. or B.S. degree
DESIRED QUALIFICATIONS:
- Enterprise Software certifications
- Scrum Master and/or Product Owner or Technology specific solutions certifications
- MBA/MS
JOB SPECIFIC QUALIFICATIONS:
- Ability to work on-site with clients as requested.
- Ability to work remotely as needed.
- May require travel up to 80%.
- Willingness to work non-standard hours as necessary.
- Accomplished consultants with a growth mindset who want to use their networking and relationship-building skills to help grow the firm.
The estimated salary range for this role is $118500 - $262500USD per year. This salary range is provided as required by local and state law as applicable. Individual salaries vary on a number of factors including but not limited to geography skills education experience and unique qualifications where applicable.
Bonuses are awarded at Point Bs discretion and are based upon individual contributions and overall firm performance.
Employees hired on or after October 1 are not eligible to participate in the current years bonus or merit increase cycle. Eligibility will begin with the following performance cycle in accordance with company policy.
Required Experience:
Senior Manager
About Company
Point B is a management consulting firm that specializes in leveraging technology to unlock human potential, taking a collaborative approach to business transformation.