Staff Software Engineer Infrastructure

About CharterUP. CharterUP is transforming the $450 billion group transportation and mobility market with an AI native platform that powers modern charter shuttle and emerging autonomous vehicle operations. Trusted by many Fortune 500 companies CharterUP connects enterprises institutions and event organizers to thousands of bus operators nationwide while increasingly serving as the operating system for large scale shuttle and transit programs across airports campuses industrial sites and major events.

Through real time availability transparent pricing intelligent routing and AI driven dispatch and optimization CharterUP replaces a fragmented and opaque industry with automation accountability and scale.

Why Join Us

• Innovative Impact: Be part of the team thats revolutionizing group travel setting new standards in an industry overdue for change.
• Growth Opportunities: As a hyper growth company and one of the fastest-growing companies recognized by Inc. theres no better time to join our dynamic growth-stage organization.
• Driven Team: Collaborate with some of the most driven minds in tech all while working in a remote-first environment with a tech hub in Austin TX.
• Funding and Stability: Our $60 million Series A funding was just the startwere poised for even greater expansion and you can be part of this exciting journey. CharterUp has achieved this growth profitability and efficiently ensuring long-term stability.

About the Role

CharterUP is seeking a Staff Software Engineer - Infrastructure to architect build and own the core platform and infrastructure systems that power our two-sided marketplace. Youll partner closely with engineering leadership product managers and application teams to design and operate scalable reliable and secure systems that support our rapidly growing business.

In this role you will lead initiatives across cloud infrastructure platform engineering DevOps observability and data systemsensuring our applications and services can scale efficiently while enabling fast high-quality product development.

Title: Staff Software Engineer - Infrastructure

Reports to: VP of Engineering

Location: Austin TX (Hybrid: Monday Wednesday Friday in-office).

What Youll Do

• Lead the design and evolution of scalable secure and highly available infrastructure leveraging modern DevOps practices and AI-assisted tooling where appropriate.
• Build and enhance platform capabilities (CI/CD infrastructure-as-code developer tooling) to enable faster more reliable product development.
• Drive reliability performance and cost efficiency through observability automation and intelligent alerting.
• Establish and promote infrastructure best practices including AI-driven workflows for deployment monitoring and incident response.
• Partner cross-functionally and mentor engineers while leading incident response and continuous improvement efforts to strengthen system resilience.

What Youll Bring

• 812 years of experience in infrastructure DevOps or platform engineering roles.
• Strong expertise in cloud infrastructure (preferably AWS) and distributed systems design.
• Proficiency with infrastructure-as-code and CI/CD systems plus experience with containerization/orchestration (e.g. Docker Kubernetes).
• Experience building observability systems and improving reliability at scale with familiarity using AI-driven tools for automation and monitoring.
• Proven track record of leading complex infrastructure initiatives with a hands-on ownership-driven mindset focused on reliability efficiency and developer experience.

Recruiting Process

• Step 1 - Video call: Talent Acquisition interview
• Step 2 - Video call: Live Coding interview
• Step 3 - Video call: Team interviews
• Step 4 - Offer & reference check
• Welcome aboard!

Global Benefits & Perks at CharterUP

We believe great people can live anywhereand they deserve great benefits too. While offerings may vary slightly by location we prioritize hiring near our hubs in Austin Atlanta Miami and Denver as we grow our global team.

• Remote-First Flexibility: Work from anywhere we hire with built-in flexibility. U.S.-based employees may reside in any of our 19 approved states.
• Comprehensive Health & Wellness: Medical dental and vision insurance mental health support virtual care gym discounts and family-building the U.S. we cover 100% of premiums for employees. International benefits align with local standards.
• Time Off to Recharge: Paid time off so you can truly unplug. U.S.: 15 PTO days (increasing to 20 after 2 years) 8 paid holidays. International policies vary by country.
• Financial Peace of Mind: Company-paid life short-term and long-term disability insurance where available.
• Performance-Driven Culture: Join a fast-moving ambitious and collaborative team that wins together.
• Referral Rewards: Earn bonuses for bringing top talent to the team.
• Planning for the Future: Long-term financial planning support. U.S.: 401(k) plan. International: region-specific savings programs where applicable.
• Top-Tier Tech: Choose a Mac or PC plus monitor keyboard and mouse to hit the ground running.

CharterUP is an Equal Opportunity Employer. We are committed to creating an inclusive accessible and respectful workplace. We consider all qualified applicants without regard to race color religion sex sexual orientation gender identity or expression age national origin ancestry disability medical condition marital status veteran status or any other protected characteristic in accordance with applicable federal state and local laws in the United States and Canada. If you require accommodation during the recruitment process please let us know. CharterUP is committed to providing reasonable accommodations during the hiring process. If you need assistance or an accommodation please contact your recruiter.

Hiring Locations: CharterUP U.S.-based candidates and employees must reside in one of the following states: Arizona California Colorado Florida Georgia Hawaii Mississippi Missouri North Carolina New Hampshire Nevada New York Oklahoma South Dakota Tennessee Texas Utah Washington and Wyoming.

We hire in the U.S. and Canada and are actively expanding our global footprint.