Manager, Software Engineering Observability
San Francisco, CA - USA
Job Summary
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figmas platform helps teams bring ideas to lifewhether youre brainstorming creating a prototype translating designs into code or iterating with AI. From idea to product Figma empowers teams to streamline workflows move faster and work together in real time from anywhere in the world. If youre excited to shape the future of design and collaboration join us!
Figmas Observability engineering team builds and operates the systems that give us deep visibility into the health performance and efficiency of our platform. From metrics logs and traces to cost attribution and budgeting this team ensures that engineers across Figma can detect issues quickly understand system behavior at scale and make informed decisions about reliability and spend. The team owns and evolves our core observability stackincluding platforms like Datadog shared instrumentation libraries and the agents and operators that power telemetry collectionwhile continuously raising the bar on signal quality and operational clarity.
As the Engineering Manager for Observability you will lead a team of five engineers responsible for shaping the future of visibility and efficiency at Figma. Youll define the strategy for instrumentation standards and cost transparency drive initiatives to optimize observability footprint and spend and explore innovative AI-driven approaches to anomaly detection and operational automation. This role is well-suited for a leader with strong distributed systems experience who is motivated by platform leverage cross-functional impact and building systems that enable every engineering team to operate with confidence and precision.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What youll do at Figma:
- Lead and grow a team of engineers responsible for the reliability scalability and evolution of Figmas observability and cost engineering platforms
- Own and operate Figmas core observability stack including vendor platforms such as Datadog ensuring high availability strong data quality and effective signal-to-noise across metrics logs and traces
- Define and drive the technical strategy for instrumentation standards observability libraries agents and operators used to monitor internal and external facing services
- Explore and implement innovative AI-driven approaches to anomaly detection root cause analysis signal correlation and operational automation
- Establish clear frameworks for cost attribution budgeting forecasting and alerting across infrastructure and observability spend enabling teams to make informed tradeoffs
- Partner with infrastructure product engineering finance and security teams to improve visibility into system health and cost efficiency at scale
- Lead initiatives to optimize observability footprint and spend balancing depth of insight with performance and cost considerations
- Coach and mentor engineers through career development performance feedback and technical leadership fostering a culture of ownership collaboration and high quality execution
Wed love to hear from you if you have:
- 4 years of experience leading infrastructure observability or platform engineering teams with a track record of delivering highly reliable production systems
- Deep hands-on experience with modern observability platforms (e.g. Datadog OpenTelemetry) across metrics logs and distributed tracing
- Strong understanding of distributed systems instrumentation best practices SLO design and incident response workflows
- Experience driving cost transparency and accountability initiatives including cost attribution budgeting forecasting and alerting in cloud environments
- Demonstrated ability to set technical direction drive cross-functional alignment (Engineering Finance Security) and make sound architectural decisions in complex environments
While not required its an added plus if you also have:
- Experience designing or evolving company-wide observability standards shared libraries and agent/operator-based integrations
- Background in cost optimization for infrastructure or observability tooling including vendor negotiations and usage modeling
- Experience applying AI or machine learning techniques to anomaly detection root cause analysis or operational automation
- Familiarity with OpenTelemetry and modern instrumentation frameworks across multiple programming languages
- Experience scaling and mentoring high-performing engineering teams through platform expansion or significant architectural change
Pay Transparency Disclosure
If based in Figmas San Francisco or New York hub offices this role has the annual base salary range stated below.
Job level and actual compensation will be decided based on factors including but not limited to individual qualifications objectively assessed during the interview process (including skills and prior relevant experience potential impact and scope of role) market demands and specific work location. The listed range is a guideline and the range for this role may be modified. For roles that are available to be filled remotely the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Figma offers equity to employees as well a competitive package of additional benefits including health dental & vision retirement with company contribution parental leave & reproductive or family planning support mental health & wellness benefits generous PTO company recharge days a learning & development stipend a work from home stipend and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figmas compensation and benefits are subject to change and may be modified in the future.
Annual Base Salary Range:
$258000 - $376000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts experiences and opinions allows our employees our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity/expression veteran status or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role participate in the interview process perform essential job functions and receive other benefits and privileges of employment. If you require accommodation please reach out to . These modifications enable an individual with a disability to have an equal opportunity not only to get a job but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
- Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection we require all candidates keep their cameras on during video interviews. Additionally if hired you will be required to attend in person onboarding.
By applying for this job the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figmas Candidate Privacy Notice.
Required Experience:
Manager
About Company
Figma is the leading collaborative design tool for building meaningful products. Seamlessly design, prototype, develop, and collect feedback in a single platform.