Program Support Tech Senior

Title: Program Support Tech Senior

State Role Title:Admin and Office Spec III

Hiring Range: $43260 - $58986

Pay Band: 3

Agency: Virginia Department of Health

Location:VDH-Central Office

Agency Website: Type: State Employee Only - E

Job Duties

This is a restricted position which is solely funded by the Maternal and Child Health Block Grant for a one-year period ending on 9/30/2026. The availability of funding is scheduled for review before the grant expiration date and periodically thereafter. Continued employment is contingent on the continued availability of funds.

The Program Support Tech Sr performs technical office tasks in support of one or more programs continuously applying policy and procedures. Characteristic duties: serves as an expert contact and information resource for one or more programs; required to attend meetings and record meeting minutes; performs the most complex tasks for program services available in a health department or district; provides information to promote access to other services; serves as lead worker to direct advise and train others; designs and directs workflow processes; researches and processes claims; gathers data and collects and prepares reports on program activities; develops promotes and coordinates program activities; and may provide financial/procurement support as requested. Hybrid telework of 1-day a week will be considered after 90-days of on-site employment.

The Virginia Department of Health offers 12 paid holidays medical dental vision and life insurance retirement plans (including 401a Cash Match and 457 Deferred Compensation Plan) as well as sick family/personal and annual leave.

Minimum Qualifications

Knowledge of program operations services policies and procedures.
Ability to serve as an expert resource providing accurate information and resolving inquiries.
Experience in designing and directing workflow processes to enhance program efficiency.
Ability to ensure compliance with relevant regulations policies and procedures.
Proficient in collecting entering and reviewing data for discrepancies.
Ability to maintain records in accordance with established policies and procedures.
Ability to generate reports and interpret data to inform program activities.
Strong interpersonal and communication skills verbal and written.
Strong organizational skills and experience with software applications and Microsoft Office products (i.e. Word Excel and database entry) and general office equipment

Additional Considerations

N/a

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

VDH accepts only on-line applications. Faxed mailed or e-mailed applications will not be considered. Applications are accepted until 11:55 p.m. on the job closing date. Applications and/or resumes should include relevant work history which indicates your qualifications for this position. Supplemental questions are encouraged to be answered in a comprehensive manner and reference any pertinent knowledge skills and abilities as well as any previous experience that relates to the position. Employment is contingent upon satisfactory results of a state and federal criminal history background check and the Department of Social Services Child Abuse and Neglect Central Registry check U.S. HHSIG Exclusion List check employment reference check and E-Verify. Other financial credit driving background checks or completion of Statement of Economic Interests may be required for certain positions. It is the policy of the Commonwealth and VDH that all aspects of human resource management be conducted without regard to race (or traits historically associated with race including hair texture hair type and protective hairstyles such as braids locks and twists); sex; color; national origin; religion; sexual orientation; gender identity or expression; age; veteran status; political affiliation; disability; genetic information; and pregnancy childbirth or related medical conditions. VDH employees have a shared Code of Ethics which can be found in the bottom banner of our website: . If you have been affected by DHRM Policy 1.30 layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card) you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment. As a V3 (Virginia Values Veterans) employer VDH Welcomes Veterans to apply!

Contact Information

Name: Briana Lee

Phone:

Email:

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.