Applicant Call Representative Job ID 2026-1467

Internet Brands


Job Location:

Minneapolis, MN - USA

Monthly Salary: USD 14 - 18
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description

Premier Disability Services a division of Internet Brands. We are seeking qualified Applicant Call Representatives to join our high-volume call center team based in Minneapolis MN.

About Us: Premier Disability Services LLC is a full-service Social Security Disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits.
About the Role: The role will assist claimants with completing the Security Disability application by asking a series of personal questions to obtain necessary information about their disability and qualifications for disability benefits. Calls typically last 30-45 minutes and the Applicant Call Representative must demonstrate patience and empathy. The position must ensure that the application is completed fully and accurately.
Compensation: $14.50/hr (remote) OR $18.00/hr (onsite in MN) with the opportunity to earn up to $750/month in performance-based bonuses.
Hiring States: Onsite in Minnesota OR Remote in Georgia Iowa Texas South Dakota Kansas
Work Location:
Minnesota (Brooklyn Park): Onsite only Pay Starts at $18/hr
All other listed states: Remote Pay starts at $14.50/hr
Terms: Full-Time hourly non-exempt
Hours of Operation: MondayFriday 8:00 AM 6:00 PM CST
Responsibilities:
  • Completes the online application for the claimant.
  • Asks a series of personal medical questions.
  • Uses several systems to complete the process. Website internal and order management
  • systems.
  • Demonstrate Empathy Compassion and Patience.
  • Maintain confidentiality of sensitive information
  • Meet productivity and quality goals.
  • Use of call management software to answer calls adhere to specified schedule and breaks.
Qualifications:
  • Previous experience in a call center environment.
  • Customer service orientated with demonstrated ability to show empathy.
  • Excellent written and verbal communication skills
  • Must be patient and inclined to help others.
  • Must be detail oriented.
  • Ability to achieve high productivity and quality standards.
  • Proficient working knowledge of Windows OS Internet and associated software.
  • BILINGUAL - English/Spanish a plus.
In addition to our awesome culture we offer a comprehensive benefits package designed to support the health and well-being of you and your family. Our benefits include health insurance options such as medical dental and vision coverage flexible spending accounts (FSA) for medical and dependent care short-term and long-term disability insurance and life and AD&D insurance. We also provide a 401(k) retirement savings plan with a company match paid time off (PTO) paid holidays commuter benefits as well as access to our Employee Assistance Program (EAP) and well-being coaching addition employees can take advantage of voluntary benefits such as home auto and pet insurance and discounted legal and financial services. For more details feel free to inquire during the interview process.
Premier Disability Services is part of a larger corporate family Internet Brands. When you click to view or apply for a role you may be redirected to our secure applicant portal managed by our recruiting partner Jobvite for Internet Brands. This centralized system helps us manage applications across brands your application will be routed only to the employer and role you select.

Required Experience:

Unclear Seniority

DescriptionPremier Disability Services a division of Internet Brands. We are seeking qualified Applicant Call Representatives to join our high-volume call center team based in Minneapolis MN.About Us: Premier Disability Services LLC is a full-service Social Security Disability advocacy firm. We assi...

About Company

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Internet Brands is an online media and technology company that serves businesses and consumers in four major categories: Automotive, Health, Legal, and Home/Travel. Our fully integrated approach combines leading web solutions for businesses with media websites for consumers. IB's a ... View more

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