CGO Head of Growth (P&L, Payor-Driven, Healthcare Services)
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Job Location:
El Segundo, CA - USA
Monthly Salary:
$ 250000 - 325000
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
24 Hour Home Care is a trusted in-home care company committed to making a positive impact in peoples lives every day. For more than 15 years it has delivered high-quality and personalized caregiving services to people of all ages and individuals with developmental and intellectual disabilities. Today it provides caregiving services to more than 16000 clients and employs more than 16000 caregivers. By putting people first striving for excellence and investing in purposeful innovation 24 Hour Home Care redefines what it means to care. Learn more at.
At Team 24 were driven by one purpose to make a real difference in the lives of our clients and families. Watch this short video to see the heart behind our work and the impact our teams create every day.
WHO YOU ARE:
You are apassionate and performance-driventeam player eager to take on a key role in our companys growth. You embody Team 24s Care & Compete Principles and Competencies:
In the spirit ofOwn(ing) It With Courage we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience:24 Hour Home Care: Glassdoor Page
Sound interestingRead on for more details!
About the Role
The Chief Growth Officer (CGO) is responsible for driving sustainable profitable growth for 24 Hour Home Cares Community Support Division. This role carries full P&L accountability including revenue margin and EBITDA performance with the opportunity to expand scope over time.
The CGO owns both growth strategy and execution from market expansion and service diversification to partnerships and go-to-market initiatives while ensuring growth investments deliver measurable financial returns. This is a role for a leader who owns outcomes operates with urgency and rigor and partners closely with brand and functional leaders to translate strategy into results.
The ideal candidate thrives in a complex regulated relationship-driven environment balances near-term performance with long-term value creation and leads through influence rather than authority.
We offer a competitive executive compensation package with a base salary of $250000$325000 along with an annual bonus and long-term incentive designed to reward long-term impact and performance.
Candidates must be based in California or open to relocating. This is a hybrid role with in-person time expected about once a month or more often if needed.
How Youll Lead
- Take full ownership of growth outcomes holding yourself accountable for results not just activity.
- Act as a trusted collaborative partner to leadership and the executive team.
- Drive alignment across Sales Marketing Operations Finance Compliance and Payor-facing teams without relying on formal authority.
- Make informed decisive trade-offs in ambiguous environments pairing speed with thoughtful change management.
- Champion compliant sustainable growth aligned with 24s values and long-term enterprise health.
What Youll Be Responsible For
- Develop and continuously refine a clear data-backed growth strategy aligned with 24slong-term goals.
- Drive consistent predictable and profitable revenue growth across service lines markets and payor segments.
- Own and optimize gross margin performance by service line ensuring growth efforts focus on sustainable contribution margin and enterprise value.
- Identify prioritize and scale the highest-impact growth opportunities with clear ROI thresholds and execution plans.
- Translate growth strategy into executable roadmaps in close partnership with Sales Marketing Operations Finance and Payor Relations.
- Lead cross-functional planning to ensure initiatives are properly resourced sequenced and operationally feasible.
- Partner with Payor Relations and Contracting to inform reimbursement strategy rate optimization and payor mix decisions.
- Define and govern bill and pay rate strategy and service mix in collaboration with Finance and Operations.
- Build and maintain growth dashboards forecasts and analytics to provide enterprise-level visibility and accountability.
- Ensure all growth initiatives align with regulatory requirements compliance standards and workforce capacity.
- Support growth-related M&A efforts including commercial due diligence growth thesis development and post-acquisition integration.
What Success Looks Like
- A clear executable growth strategy that aligns teams and delivers measurable financial results.
- Consistent profitable revenue growth with improving margin performance.
- Increased client census through optimized service mix utilization and length of stay while maintaining quality and compliance.
- Strong cross-functional execution with growth initiatives that are operationally viable and financially accretive.
- Transparent metrics forecasts and data-driven decision-making across the organization.
What Were Looking For
- 10 years of progressive professional experience including 5 years in senior growth commercial or general management roles with direct accountability for revenue margin and P&L performance.
- Experience in pharmaceutical biotech payor or other highly regulated reimbursement-driven environments is highly valued.
- Experience in market access pricing strategy reimbursement or payor engagement strongly preferred.
- Proven experience leading growth initiatives in complex regulated and/or payor-influenced environments.
- Strong understanding of referral-based and payor-driven growth models including reimbursement and margin complexity.
- Demonstrated success in contract negotiation go-to-market strategy and organic growth initiatives.
- Experience collaborating across Sales Marketing Operations Finance Compliance and Payor-facing teams.
- Highly analytical and data-driven with the ability to translate insights into actionable growth and risk management strategies.
- Deep knowledge of state-specific programs required.
- Experience in home care home health post-acute care or community-based services strongly preferred.
- Bachelors degree in Business Finance Economics Marketing Healthcare Administration or a related field preferred; advanced degree (MBA MHA or equivalent) a plus.
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race color religion national origin age sex marital status ancestry physical or mental disability veteran status gender identity or sexual orientation. Additionally 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
Qualified applicants with criminal history will be considered for employment in accordance with California Fair Chance Act and the Los Angeles County Fair Chance Ordinance for Employers ensuring individuals with criminal history have fair and equitable access to opportunities for gainful employment in the unincorporated areas of LA County.
Upon review should criminal history have a direct adverse and negative relationship 24 Hour Home Care will conduct an Individualized Assessment and provide a Preliminary Notice of Adverse Action; specifying the laws or regulations that impose such restrictions. At which point 24 Hour Home Care will review the prospective hires written response and mitigating circumstances before making a final decision. Should withdrawal of a conditional offer of employment be determined 24 Hour Home Care will provide a copy of the Second Individualized Assessment.
Individuals have the right to reach out to the LA County Department of Business and Consumer Affairs to file a complaint or if you require additional information.
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- By Web: Phone:
For California applicants: by applying for this position you acknowledge and consent to the collection use and disclosure of your personal information in accordance with our privacy policy and the California Consumer Privacy Act (CCPA).
The expected California Pay Range for this position:
$248000 - $325000 USD
Required Experience:
Director
