Director, Project Management Office (PMO)

Position:Director Project Management Office (PMO)
Location: North York/Hybrid
Industry:Financial Services
Department:PMO
Employment Type:Permanent/Fulltime
Salary: $137000-$147000 Bonus

Company Information

Farber is one of Canadas oldest largest and most respected debt solution providers. We help Canadians get out of debt and start rebuilding their lives again. Established in 1979 Farber has almost 300 employees working across the country and has helped well over 100000 Canadians get out of debt.

And now were embarking on our next stage of transformation & significant growth. To do that we are hiring experienced enthusiastic motivated innovative and client-centric team members to play critical roles in helping us reach our ambitious goals.

As we continue to grow and evolve we are seeking a people-first leader to build and lead our Project Management Office (PMO).

Position Summary

The Director Project Management Office (PMO) will lead the development of a high-performing enterprise PMO with a strong focus onpeopleleadership capabilitybuilding governanceand standardization on best practices and organizational alignment. This role is responsible not only for ensuring effective project delivery but also fordeveloping talent fostering a culture of accountability and collaboration and embedding project management excellence across the organization.

This is a highly visible leadership role requiring deep partnership with executive leadership and the ability to influence coach and inspire teams across Farber including working effectively with highly capable and independent stakeholders. This role requires a leader who can balance structure with pragmatismbuilding trust navigating resistance and bringing teams along whileestablishingconsistent project discipline.

Farberoperatesin a fast-paced intellectually rigorous environment where leaders are encouraged to think independently and challenge ideas. The PMO Director must be comfortable operating in this contextbringing structure and clarity without stifling autonomy and influencing alignment where formal authority may be limited.

Key Responsibilities

• Provide day-to-day leadership of the PMO ensuring consistent application ofmethodology governance and delivery standards
• Act as the primary escalation point for delivery risks resourcing constraints and cross-team dependencies
• Build lead and mentor a high-performing team of project managers and analysts
• Lead with a coaching mindset adapting approach to different personalities experience levels and working styles
• Establish clear roles career paths and development plans to grow PMO talent
• Foster a culture of accountability collaboration and continuous improvement
• Coach and support project leaders across the organization elevating enterprise project management capability

PMO Strategy & Organizational Enablement

• Establish and evolve the PMO as a center of excellence with a strong focus on enabling people and teams to succeed
• Provide value to the business and the various stakeholders infrequentlyproviding advice and guidance from the PMOs unique perspective
• Develop and implement frameworks tools and training to standardize and elevate project delivery
• Align project portfolio with Farbers strategic priorities and business goals

Project & Portfolio Oversight

• Oversee the intake prioritization and execution of enterprise-wide initiatives
• Ensure consistent application of project management methodologies (Agile Waterfall or hybrid)
• Monitor project performance risks and resource capacity across the portfolio
• Provide clear actionable reporting and insights to senior leadership.
• Seek guidance from senior leadership when necessary

Stakeholder Engagement & Influence

• Build credibility with senior leaders and subject matter experts who may challenge process timelines or priorities
• Influence alignment across strong personalities and competing viewpoints using a combination of data empathy and sound judgment
• Navigate resistanceconstructively balancingfirmness on standards with flexibility in approach
• Act as a trusted advisor who can both challenge and support stakeholders to improve outcomes
• Translate PMO structure into practical value ensuring teams see governance as an enabler rather than a constraint

Governance & Risk Management

• Establish governance structures that promote transparency accountability and informed decision-making
• Proactivelyidentifyand mitigate risks across the project portfolio
• Ensure adherence to best practices internal controls and regulatory requirements while applying sound judgment and pragmatism to fit the needs of the business
  

Qualifications

• PMPrequired; PMI-PMOCP (PMO Certified Practitioner) designation
• 10 years of progressive experience in project management/program management with at least 5 years in a leadership role
• Demonstrated success building scaling or transforming a PMO ideally within professional or financial services
• Strongtrack recordof leading and developing high-performing teams
• Exceptional stakeholder management and communication skills with a demonstrated ability to influence and align teams from the individual contributor to the executive level
• Expert-level knowledge of both Agile and traditional project management methodologies and the ability to apply them appropriately
• Strong understanding of system architecture application models data flows and integrations
• Exceptional communication and executive presentation skills
• A strategic and data-driven mindset with a passion for creating processes that are both effective andefficient
• Post-secondary degree/diplomarequired; MBA or relevant advanced degree is an asset

Key Competencies

• Inspirational leadership and talent development
• Strategic thinking and business acumen
• Execution and results orientation
• Change leadership and adaptability
• High emotional intelligence and the ability to build trust with diverse strong-minded stakeholders
• Skilled at influencing without direct authority in complex matrixed environments
• Balancesstructure and discipline with flexibility and pragmatism
• Confident communicator who can challenge constructively and navigate difficult conversations
• Resilient and composed in the face of ambiguity pushback or competing priorities
• Strong business judgment and ability to connect project delivery to real outcomes

Benefits and Perks

• Remote work model
• Vacation and wellness days
• Extended health and dental coverage plus virtual doctor services
• Employee Assistance Program and mental health resources
• Company-matching retirement savings plan
• Financial support for professional development
• Annual company events
• Exclusive access to perks and discounts

Our Culture at Farber

At Farber were in the business of helping peopleand this ethos extends not only to our clients but to our employees partners. We are committed to taking action and to deliver an inclusive diverse and equitable workplace that our staff experience every day. This commitment also shapes our culture which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events and consists of staff volunteers they hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber.

Farber encourages applications from all qualified candidates who represent the diversity of Canada.

• If you require any accommodations throughout the recruitment processincluding alternate interview formats accessible materials or any other accommodationswe encourage you to contact us at