Director of Operations Integrator [HT-1015743]

MIDWEST DISC CLINIC

DIRECTOR OF OPERATIONS / INTEGRATOR

THE PERSON

Are you someone who thrives in bringing structure to fast-moving environments and turning vision into reality Do you naturally take ownership follow through and ensure that nothing falls through the cracks Are you energized by solving complex operational challenges while keeping people at the center of your decisions Do you enjoy being the steady force that aligns teams builds systems and helps an organization scale with purpose If you are a driven solutions-oriented leader who brings clarity accountability and momentum we want to talk to you!

Our ideal Director of Operations / Integrator is:

• A Relentless ExecutorYou do what you say you will do. You bring initiatives across the finish line and do not allow details to slip. Accountability starts with you and extends to the entire team.
• A Strategic Problem SolverYou think ahead and anticipate challenges before they arise. You use data logic and experience to guide decisions. You are not afraid to challenge ideas when needed and you can clearly explain your reasoning.
• An Organized BuilderYou bring order to complexity and enjoy creating systems that scale. You are both highly organized and action oriented. Messy situations do not overwhelm you. They motivate you.
• A Calm and Confident LeaderYou remain steady in high-pressure situations and help others do the same. You lead with emotional intelligence and understand how to navigate different personalities. You can be firm direct and empathetic all at once.
• A People-First OperatorYou value relationships and prioritize people over ego or short-term wins. You build trust through honesty consistency and integrity. You motivate others and create a culture where accountability and support go hand in hand.

Our ideal Director of Operations / Integrator is a key driver of growth and stability within Midwest Disc Clinic. This person brings clarity to the Visionarys ideas and ensures they are executed with excellence. They create the structure systems and accountability needed to scale while preserving the heart of the organization. This is an opportunity to build something meaningful lead with purpose and make a lasting impact on both the team and the patients they serve.

RESPONSIBILITIES

The responsibilities of the Director of Operations / Integrator role include but are not limited to:

Operational Leadership and Optimization

• Evaluate current systems workflows and team structure to identify gaps and opportunities
• Observe day-to-day operations to improve patient flow team efficiency and overall performance
• Implement solutions that create consistency organization and operational excellence
• Lead the evaluation and rollout of key technologies including EMR systems

Systems Structure and Accountability

• Build and implement scalable systems SOPs and operational frameworks
• Develop KPIs scorecards and dashboards to track performance and drive results
• Implement and lead EOS including facilitating L10 meetings and ensuring accountability
• Define clear roles responsibilities and expectations across the organization
• Train and hold the team accountable to processes and standards

Leadership and Team Development

• Develop the organizational structure and support future growth planning
• Coach leaders to take ownership of outcomes and lead effectively
• Act as the bridge between the Visionary and the team to ensure alignment and clarity
• Foster a high performing people first culture grounded in trust and accountability

Talent and Financial Oversight

• Build and maintain a strong recruiting pipeline and support hiring decisions
• Partner with the fractional CFO on budgeting forecasting and financial performance
• Identify opportunities to improve efficiency and profitability while maintaining a patient first approach

Growth and Patient Experience

• Drive execution of growth priorities and ensure the business is positioned to scale
• Ensure a consistent high quality patient experience across all touchpoints
• Maintain compliance with healthcare standards and oversee key vendor relationships

** This is full-time in-person position based in Shipshewana IN. **

QUALIFICATIONS

Required:

• 5 to 10 years of experience in executive-level leadership roles (Director of Operations COO or similar) with a track record of building and leading high performing teams
• Proven ability to drive accountability and oversee day-to-day operations within a growing organization
• Demonstrated success scaling a small to mid-sized business ideally to $15M in revenue
• Strong experience building systems SOPs and operational infrastructure that support growth and scalability
• Financial and operational acumen including ownership of P&L and key performance metrics
• Data driven and change-oriented with the ability to implement new systems develop KPIs and lead teams through growth and transformation

Preferred:

• Experience scaling a business beyond $20M in revenue
• Background in healthcare or a related service-based industry
• Familiarity with licensing franchising or hub and spoke growth models
• Experience with EOS or similar operating systems such as Scaling Up or Good to Great frameworks
• Experience evaluating and implementing business systems or technology to improve operations

Desired:

• Direct experience working within a chiropractic or functional medicine practice

THE COMPANY MIDWEST DISC CLINIC

Midwest Disc Clinic is a specialized fast growing healthcare organization focused on non-surgical disc repair serving patients from across the United States and Canada. The clinic has built a unique and highly differentiated model within the chiropractic and spine care space delivering life changing outcomes for individuals who have often exhausted traditional options. Driven by a strong values-based mission the team is passionate about restoring quality of life and helping patients get back to what matters most. With increasing national demand and a proven model Midwest Disc Clinic is positioned for significant growth and expansion creating a rare opportunity to scale a purpose driven industry leading practice.

WHY WORK WITH US

• Purpose driven work that genuinely changes lives
• Ownership is invested in growth innovation and doing things the right way
• Opportunity to step into a true leadership role and help shape the future of the business
• A people first culture that prioritizes patients and team members
• A peaceful family friendly community with access to major cities nearby
• A challenging and rewarding environment where performance is recognized
• A place where new ideas are welcomed and growth is encouraged

OUR CORE VALUES

• IntegritySay what you mean / mean what you say; Trustworthy; Honest; Doing the right thing even when no one is looking; Doing what is right for the patient even when its inconvenient; Reputation over profit.
• DependabilityShow up on time; Show up all the time; Yes I can attitude; Make it happen; Initiative to learn consistent execution.
• EfficiencyUse time well; Employe strategies & learn styles to adapt to requirements; Be strategic; Maximize each task; Optimize time to produce desired results.
• ExcellenceGet results; No excuses; Have a desire to improve peoples lives; Top performer; Look for greatness; Delivering care that considers the whole person; Be the best we can be initiative in growth.

Salary: $140k - $160k base performance-based bonus

Benefits: IRA Matching PTO

If you are ready to lead build and scale a business with purpose then apply now!

JOB CODE: Midwest Disc Clinic