Director of Commissary Operations

REAL Food. Real Performance.

Director of Commissary Operations Location: Boise ID

Compensation: $105000-$115000 annually 10% bonus eligibility Full-time

Schedule: TBD

JOB SUMMARY

At Thomas Cuisine we believe food is medicineand operational excellence is what allows REAL Food to scale with integrity. The Director of Commissary Operationsis responsible foroverseeing daily operations across commissary productionlogistics and field execution to ensure consistent quality on-time delivery strong financial performance and an exceptional guest experience. This role serves as the key connection between production teams on-site staff and clients ensuring programs are executed reliably while supporting growth and new account openings.

WHY YOULL LOVE THIS ROLE

• Youllplay a key leadership role in scaling scratch-made REAL Food programs across multiple accounts.
• Youllpartner closely with culinary operations and client teams to ensure consistency and excellence.
• Youllhave meaningful influence over systems workflows and operational best practices.
• Youllsupport growth by helping launch new accounts and expand existing relationships.
• Youllearn a competitive salary plus comprehensive benefits PTO and wellness support.

WHAT YOULL DO

• Lead end-to-end operations across commissary productionlogistics delivery and field teams.
• Plan and manage production flow delivery schedules and routing to support service timing and food quality.
• Oversee all commissary and related field operations to ensure standards and guest experience expectations are met.
• Manage hiring onboarding training coaching and performance management.
• Ensure inventory controlsproductionand delivery logs areaccurate.
• Uphold food safety sanitation workplace safety and brand standards.
• Review menus and programs for operational feasibility.
• Serve asliaisonbetween commissary teams field teams and clients.
• Conduct regular site visits.
• Support catered events and special programs.
• Lead operational readiness for new accounts.

WHAT YOULL NEED

• Operational leadership experience in foodservice or hospitality.
• Experience coordinating commissary production andlogistics.
• Strong communicationand organizational skills.
• Solutions-focused mindset.
• PreviousP&L or contract-managed service experience preferred.
• Proficient in Microsoft Office and operational systems.

At Thomas Cuisine our people are purposeful. They care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our healthcare community.

What We Offer!

Life/Work Integration

• Paid Bereavement Leave
• Paid Parental Leave
• Paid Baby Bonding Leave
• Paid Elder Care Leave
• Paid Time Off (Accrued)
• Paid Holidays

Health & Wellness

• 3 Medical Plans (Blue Cross)
• Prescription Dental and Vision Coverage
• Reimbursed Wellness Massages (Portion of cost)
• Voluntary HSA with Company Match
• Voluntary FSA
• Free Employee Assistance Program (Behavioral Health Support)
• Access to Wellness Initiatives (Fitness Memberships etc.)

Financial Wellness

• 401(k) Retirement Plan with Company Match
• Company-Paid Basic Life Insurance
• Company-Paid Accidental Death & Dismemberment (AD&D) Policy
• Voluntary Short-Term Disability
• Voluntary Employee Spouse and/or child(ren) Life Insurance with AD&D

Plus

• A supportive collaborative work environment
• Opportunities for growth

Who We Are

Founded in 1986 Thomas Cuisine is an award-winning privately held contract food service company. We advocate the healing power of whole foods and believe in preparing scratch-made cuisine fresh each people are purposeful they care about food and quality and have a desire to make a positive impact in the world through REAL food. Embark on a rewarding culinary journey with us where your skills will not only flourish but also contribute significantly to the satisfaction and well-being of our growing community.

Our commitment to you

At Thomas Cuisine we are dedicated to fostering a workplace that is diverse equitable inclusive and where every individual feels a sense of belonging. We know that this commitment is an ongoing journey and we will strive to improve and adapt as we grow. Our DEIB commitment is not just a statement but a living part of our company culture.

REAL Food Genuine Service Enduring Relationships

Required Experience:

Director