Quality Manager

At Hills Pet Nutrition what our team members value most is a deeply respectful environment where transparency trust and equality are paramount. We foster a collaborative culture fueled by diverse perspectives where you are encouraged to gain cross-functional knowledge beyond your immediate scope. From outstanding healthcare and wellness benefits that support work-life balance to approachable senior leadership you will be part of a caring community that champions your professional development and holistic well-being.

Quality professionals are consistently drawn to Hills Pet Nutrition by the exceptional opportunities for career advancement and our highly competitive compensation packages. When you join our team you step into a stable ethical environment that respects your ambitions and provides the job security and resources needed to build a fulfilling long-term career path.

Role Summary

As the Quality Manager you will lead the Quality and Food Safety Program to ensure all products exceed global standards and regulatory requirements. You will serve as a strategic leader driving business performance through a culture of quality excellence. Your mission is to safeguard product integrity and consumer safety by owning core quality systems and maintaining 100% audit readiness.

Responsibilities

• Drive Site Quality Strategy: Own the development and implementation of Quality Systems and Food Safety Plan to ensure full adherence to international regulatory requirements.
• Lead Audit Excellence: Act as the primary contact for governmental and international inspections while managing internal and external audit programs to ensure timely CAPA execution.
• Optimize Core Quality Systems: Oversee the robustness of critical systemsincluding lab management environmental monitoring and product releasewhile reporting Quality KPIs to the organization.
• Champion Consumer Satisfaction: Partner with plant leadership to reduce plant-controllable complaints and participate in site-wide initiatives that optimize cost service and technology transfer.
• Build Organizational Capability: Lead coach and develop the site Quality team managing performance and operating budgets to build a high-performing technical bench.
• Foster a Culture of Safety: Lead by example on EOHS and Quality expectations ensuring a safe and compliant manufacturing environment for all team members.

Required Qualifications

• Bachelors degree in Chemistry Engineering Microbiology Biochemistry Food Science or a related technical field.
• 8 years of experience in Quality Supply Chain R&D or other technical roles.
• 3 years of experience in a food manufacturing facility.
• 3 years of supervisory experience.
• Demonstrated experience leading and participating in regulatory agency audits and inspections.

Preferred Qualifications

• Masters degree in a related technical field.
• 5 years of experience in a food manufacturing facility.
• Advanced technical proficiency in Cleaning & Sanitation Food Defense HACCP and SAP systems.
• Proven ability to interpret complex microbiological and financial data to drive site decisions.

Physical Requirements:

• Must be able to work in a standard office environment and visit the plant floor and warehouse areas multiple times per be able to adapt to temperature and environmental extremes such as hot to cold dust dirt and chemicals
• Wearing proper personal protective equipment (hair net bump cap ear plugssafety shoes and uniform)
• Bending stooping twisting turning standing for extended time periods reaching climbing stairs climbing ladders and lifting up to 55 lbs