About Mercor

Mercor is defining the future of work. We partner with leading AI labs and enterprises to provide the human intelligence essential to AI development. Our vast talent network trains frontier AI models in the same way teachers teach students: by sharing knowledge experience and context that cant be captured in code alone. Today more than 30000 experts in our network collectively earn over $2 million a day.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious fast-paced and deeply committed team. Youll work alongside researchers operators and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco NYC or London offices.

About the Role

Silicon Valleys leading AI companies partner with Mercor to scale high-quality data operations. As an SPL you will:

• Drive the tactical execution of multi-million-dollar projects.

• Build deep client relationships with researchers at top AI labs.

• Orchestrate the work of 1000 contributors.

• Ensure flawless operational execution under demanding timelines.

This is a hands-on operations role for candidates excited by process optimization rapid iteration and high-intensity problem solving. Were an early-stage startup that operates with intensity. That means occasionally being responsive on weekends and always holding a high bar for output. The upside performance incentives career trajectory and meaningful equity reflects that.

Core Responsibilities

Operational Excellence

• Design and manage end-to-end data pipelines from customer specifications to final delivery.

• Diagnose bottlenecks restructure workflows and implement solutions that improve quality throughput and cost-efficiency.

• Examples include: creating incentive systems re-sequencing workflows refining instructions and scaling review processes.

Customer Relationships

• Act as the primary point of contact for leading AI labs.

• Deliver clear consistent reporting and proactively anticipate client needs.

• Build long-term trust and identify opportunities for expansion.

Large-Scale Coordination

• Manage 1000 distributed contributors in Slack-based workspaces.

• Source vet train and performance-manage domain experts.

• Maintain high execution standards across all stages of production.

Quality Reporting

• Run daily internal syncs (war rooms) to stay ahead of issues.

• Provide regular transparent progress updates to customers.

What Were Looking For

• Experience: Background in consulting finance startups or other operationally intense environments.

• Skills: Strong analytical and communication abilities; proven track record of managing complex projects.

• Customer-Facing Experience: Comfortable working directly with high-profile clients.

• Mindset: Excited by gritty process optimization and large-scale execution.

Key Facts

• SPLs generate $10M in project revenue annually.

• Work schedule: MondaySaturday (in-office MonFri).

• Customer requests are high-pressure and time-sensitive (e.g. onboarding 1000 contributors in 3 days delivering 10 hours of quality data per contributor within 48 hours).

• The role is explicitly operations-focusednot strategy product or GTM.

Growth Path

• SPLs begin as individual contributors running projects end-to-end.

• High performers may advance to Senior SPL (SSPL) roles managing multiple projects and teams of SPLs.

Compensation

• Base cash comp from 72.5K to 99K for SPL 124k 166k for SSPL

• Aggressive bi-annual performance bonus structure

• Generous equity grant vested over 4 years

• 8K housing bonus (if you live within 0.5 miles of our office)

• 1.2K monthly stipend for meals

• Free Gym membership

• 160 monthly laundry reimbursement

• 160 monthly personal wellness reimbursement

• Private medical dental insurance

• Income protection group life assurance and critical illness cover

• Pension with company match

We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.

Required Experience:

Senior IC