Children and Youth with Special Health Care Needs Care Coordinator

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Department ofHealth and Human Services (DHHS)

Children with Special Health Needs Coordinator

Opening Date: April 8 2026

Closing Date:April 22 2026

Job Class Code:4150

Grade:24 (Pro/Tech)

Salary:$51588.00 - $72467.20 per year

Position Number:02032-1878

Location:Augusta

This position allows for partial telework with management approval.

Currently this position is not eligible for visa sponsorship or STEM OPT extensions.

Core Responsibilities:

As the Children and Youth with Special Health Care Needs (CYSHCN) Care Coordinator you will be responsible for promoting the health of children and youth with special health care needs through state-wide initiatives and collaborations as well as through specific public health programs. These are children from birth to 21 years of age who have a long term chronic physical developmental behavioral or emotional illness or condition.

You will be overseeing an assistance program where you will be responsible for enrolling clients based on eligibility and ensuring financial assistance is received. You will be working directly with Maine families and their children with special health care needs to ensure they are connected to resources to meet their medical needs.

As the CYSHCN Coordinator you will work with many community partners to provide education on the Healthcare Transition process and effective care coordination for families and their children with special health care needs. A comprehensive knowledge of Title V and the Children and Youth with Special Health Care Needs Domain project management effective communication and experienced knowledge of public health principles practices and education are essential to this position.

You will also:

• Build relationships and coordinate with internal and external providers to ensure needs of the clients are met.
• Oversee the enrollment process for the assistance program and maintain client files throughout the year.
• Provide support to families and providers by providing technical assistance to parents of children and youth with special health care needs one-on-one individualized technical assistance (i.e. telephone mail and email) outreach and workshops/training.
• Provide support in completing prior authorizations for health services.

Minimum Qualifications:

An eight (8) year combination of experience and/or education in medical services to include at least three (3) years of professional experience in coordinating and administering programs for children with special medical needs or related disorders.

Preferred Skills

• Excellent oral and written communication skills.
• Demonstrated ability to engage in compassionate strength-based conversations with youth and families.
• Knowledge of maternal and child health within a public health framework.
• Knowledge of issues systems and resources related to children and youth with special health care needs.
• Ability to establish and maintain effective working relationships with diverse internal and external partners.
• Experience facilitating or guiding strategic discussions and supporting groups in decision-making aligned with program goals.
• Demonstrated experience navigating complex systems (e.g. healthcare behavioral health education and social services) and supporting families in accessing and coordinating services.
• Lived experience as an individual with special health care needs or as a family member/caregiver of a child or youth with special health care needs is highly valued and may be considered in combination with professional experience.
• Experience working in or alongside social work case management or family support roles with an emphasis on family-centered culturally responsive approaches.

Thinking about applying

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Agency information:

The Department of Health and Human Services (DHHS) is dedicated to promoting health safety resilience and opportunity for Maine people. The Department provides health and social services to approximately a third of the States population including children families older Mainers and individuals with disabilities mental illness and substance use disorders. The Department also promotes public health operates two state psychiatric hospitals and provides oversight to health care providers.

Application Information:

For questions about this position please contact Stacey LalFlamme at

Please submit all documents or files in PDF or Word format.

To request a paper application please contact

Benefits of working for the State of Maine:

No matter where you work across Maine state government you find employees who embody our state mottoDirigo or I leadas they provide essential services to Mainers every day. We believe in supporting our workforces health and wellbeing with a valuable total compensation package including:

• Work-Life Fit Rest is essential. Take time for yourself using13 paid holidays 12 days of sick leave and3 weeks of vacation leaveannually. Vacation leave accrual increases with years of service and overtime-exempt employees receive personal leave.
• Health Insurance Coverage The State of Maine pays85%-100%of employee-only premiums ($12845.82 - $15112.76 annual value) depending on salary. Use this chart to find thepremium costsfor you and your family including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information aboutprogram requirements.
• Dental Insurance The State of Maine pays 100% of employee-only dental premiums ($395.72 annual value).
• Retirement Plan The State contributes the equivalent of 14.11% of the employees pay towards the Maine Public Employees Retirement System (MainePERS).
• Parental leaveis one of the most important benefits for any working parent. All employees who are welcoming a childincluding non-birthing and adoptive parentsreceivesix weeks of fully paid parental leave. Additional unpaid leave may also be available under theFamily and Medical Leave Act.

State employees are eligible for anextensive and highly competitive benefits package covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated foranything less than full-time.

Theres a job and then theres purposeful transformative work. Our aim is to create a workplace where you can learn grow and continuously refine your skills. Applicants demonstrate job requirements in differing ways and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and our process ensures an inclusive environment to applicants of all backgrounds including diverse race color sex sexual orientation or gender identity physical or mental disability religion age ancestry national origin familial status or genetics.

If youre looking for a great next step and want to feel good about what you do wed love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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If you are unable to complete the online application please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.